Pharmacy/dispenser Technician & Patient Services Advisor

Dorking, Surrey, United Kingdom

Job Description


You will work with our dispensing team at Riverbank Surgery (Westcott) and Hillside Surgery (Box Hill), and on our reception desks at New House Surgery (Dorking).
- Dispenser / Patient Services Advisor
- Dispensing background desirable
- Full or part time
Main duties of the job
Job description:
- To be responsible for checking all medicines dispensed under the supervision of a dispensing GP
- Ensuring all prescriptions are labelled accurately
- Collecting prescription charges in accordance with dispensary protocol
- Maintaining stock levels within the dispensary
- Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
- Interacting with our patients in person, via telephone and via our website
- Booking appointments, issuing repeat prescriptions, and managing administrative tasks.
- Working autonomously but also as part of a team
- Excellent computer skills are essential and you will need your own transport.
You will act as a point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers.
About us
About us:
- Friendly, forward-thinking GP practice delivering high-quality care within a safe and efficient working environment
- Main surgery in Dorking and two dispensing branches in Box Hill and Westcott serving a total of 11,300 patients
- Open Monday to Friday, with no weekend working
Benefits:

  • Highly desirable NHS Pension scheme
  • Free onsite car parking
  • No weekend or evening working
  • Retention Bonus of xc2xa3500 will be paid after one year of service with Dorking Medical Practice
  • Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
  • Access to corporate third-party discounts, including retail, cinema, holidays and more through the Bluelight Card
Details
Date posted
29 May 2025
Pay scheme
Other
Salary
xc2xa312.75 to xc2xa313.10 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A4233-25-0000
Job locations
142A South Street
Dorking
Surrey
RH4 2QR
Job description
Job responsibilities
Job description:
You will work with our dispensing team at Riverbank Surgery (Westcott) and Hillside Surgery (Box Hill), and on our reception desks at New House Surgery (Dorking). Duties include, but are not limited to:
- To be responsible for checking all medicines dispensed under the supervision of a dispensing GP
- Ensuring all prescriptions are labelled accurately
- Collecting prescription charges in accordance with dispensary protocol
- Maintaining stock levels within the dispensary
- Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
- Interacting with our patients in person, via telephone and via our website
- Booking appointments, issuing repeat prescriptions, and managing administrative tasks.
- Working autonomously but also as part of a team
- Excellent computer skills are essential and you will need your own transport.
You will act as a point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers. Job description
Job responsibilities
Job description:
You will work with our dispensing team at Riverbank Surgery (Westcott) and Hillside Surgery (Box Hill), and on our reception desks at New House Surgery (Dorking). Duties include, but are not limited to:
- To be responsible for checking all medicines dispensed under the supervision of a dispensing GP
- Ensuring all prescriptions are labelled accurately
- Collecting prescription charges in accordance with dispensary protocol
- Maintaining stock levels within the dispensary
- Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
- Interacting with our patients in person, via telephone and via our website
- Booking appointments, issuing repeat prescriptions, and managing administrative tasks.
- Working autonomously but also as part of a team
- Excellent computer skills are essential and you will need your own transport.
You will act as a point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers.
Person Specification
Qualifications
Essential
  • - Qualified Dispenser
  • - Excellent computer skills are essential and you will need your own transport.
  • - Dispensing qualification
Desirable
  • Previous experience of working in general practice.
Person Specification
Qualifications
Essential
  • - Qualified Dispenser
  • - Excellent computer skills are essential and you will need your own transport.
  • - Dispensing qualification
Desirable
  • Previous experience of working in general practice.

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Job Detail

  • Job Id
    JD3155991
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £12.75 - 13.1 per hour
  • Employment Status
    Permanent
  • Job Location
    Dorking, Surrey, United Kingdom
  • Education
    Not mentioned