Job Description

Job Title:

Patient Transport Team Member

Salary:

12.21 per hour

Hours:

Full time - average 37.5 hours per week.

Accountable to:

Operations Manager

Location:

South Oxfordshire - Blewbury 4miles to the A34 Junction for Chilton.

Great access roads from Oxford, Swindon, Reading, Newbury

If interested in this role please apply through our Careers webpage at: www.emfsgroup.com/careers

- This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check and a successful driver assessment.

- Candidates MUST have the right to work in the UK,

The Role

As an Patient Transport Team Member, you will be working as part of a two-person crew and be responsible for the safe transportation of patients, of varying conditions and from varying locations in Oxfordshire. You will require manual handling skills including use of stretchers and wheelchairs (training will be provided). All patients require a responsive level of care and assistance whilst always guaranteeing professional customer satisfaction.

Main Duties & Responsibilities

Transport, assess and attend to patients and service users within the care of EMFS Group in accordance with policies and procedures.

Take relevant information from carers or other appropriate staff and ensure information is passed to the appropriate parties whilst maintaining patient confidentiality.

Treat patients with the highest level of care and compassion ensuring patient dignity is always considered.

Ensure shift times are adhered to and target dispatch times are met, ensuring clients needs are met in addition to company targets.

Actively participate in personal and environmental cleaning routines (including vehicles, equipment and areas of the garaging facilities) to ensure that infection prevention and control standards are adhered to.

Carry out checks prior to heading out on shift to the readiness of the vehicle, equipment and consumables. Report any defects and/or damage in accordance with company policies and procedures.

Drive all vehicles legally and in accordance with the EMFS Group driving policy while demonstrating consideration for the comfort and safety of the patient.

Manage requests and submit to the senior management team in a timely manner.

Be presentable in the correct uniform and personal protective equipment (PPE), taking special care to adhere to company policies relating to personal hygiene and cleanliness.

Person Specification

Essential Criteria

Full UK Driving License (with no more than 6 points)*.

Be committed to deliver excellent patient care.

Excellent interpersonal skills with the ability to communicate effectively at all levels.

Good level of computer literacy.

High level of accuracy and attention to detail.

Ability to work as a team and to use own initiative where necessary.

Ability to work in a demanding and pressurised environment whilst maintaining a calm and professional approach.

Good level of written and spoken English.

A good understanding of safeguarding and equality and diversity.

Desirable Criteria:

Experience of working in an emergency or non-emergency ambulance environment.

Experience working as a carer or in a care position/ environment.

Current HSE Manual Handling Certificate

Current level 3 Award in First Aid at Work.

Current HSE Medical Gases Certificate.

Emergency Blue Light/ CERAD/ IHCD Driving Certificate.

Full training will be provided for the right candidate.*

*Minor convictions, especially those that occurred some time ago, will be considered on an individual basis. However, convictions involving theft, violence, or drink driving will not be acceptable.

Work remotely

No

Benefits:

Access to training schemes. Free on-site parking. Pension scheme. Discounts on high street brands. Crew member of the month scheme.

Job Types

: Permanent, Full time, Set Pattern, 6 months in advance

Job Types: Full-time, Permanent

Pay: From 12.21 per hour

Benefits:

Company events Company pension Employee discount Free flu jabs Free parking Health & wellbeing programme On-site parking Private dental insurance Private medical insurance Store discount
Schedule:

12 hour shift Day shift Overtime
Ability to commute/relocate:

Blewbury and Upton: reliably commute or plan to relocate before starting work (required)
Licence/Certification:

driver licence (no more than 6 points) (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Expected start date: 10/08/2025