Job Description

We're currently looking for a Payment Reconciliation Specialist to join our established and knowledgeable Finance team here at Harrods on a fixed term contract for 9 months. Reconciling and investigating payments and fees in relation to Harrods' payment providers, the Payment Reconciliation Specialist will also coordinate elements of operational liaison with payment partners, monitor the team shared mailboxes, and publish updates on team activity. They will also be involved in wider activities surrounding the implementation and testing of new projects and initiatives.

About the Role

The Payment Reconciliation Specialist is responsible for the prompt and accurate reconciliation, investigation, and resolution of balance sheet accounts, validating all monies and deposits have been received correctly. Liaising with operational representatives from Harrods' payment partners in order to investigate issues and resolve queries, the Payment Reconciliation Specialist will develop strong external relationships in addition to the internal relationships with finance teams to support the overall business.

About You

You'll be diligent in your work, committing high attention to detail to everything you do. You'll be adaptable, able to manage multiple tasks whilst ensuring standards aren't compromised. Experience with SAP is preferable, but not essential.



You'll also -

Have prior experience working with payment reconciliations in a finance function Be confident working in a high volume, fast paced environment Have intermediate Excel capability (XLOOKUP, PivotTable etc.) Be a problem solver, asking questions and listening effectively Have great organisational skills Be collaborative in your nature and thrive as part of a team, building relationships with internal and external stakeholders alike

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.



While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.



If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods