Job Description

Sanctuary is one of the UK's leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.
People Administrator
Worcester based with a balance of home and office working
24,832 per year (pro rata)
35 hours per week
Temporary position for up to 6 months
This is an excellent opportunity to join a dedicated team in a supportive environment. The People Administrator will join our People Operations team based at our head office in Worcester. The role sits within a team of six and the successful candidate will play a pivotal part in the success of the People Change and Support team. The team support with the delivery of People projects across the Group and the overall improvement of business processes.
The role of People Administrator will include:

• Supporting and administering the Occupational Health process, including appropriate health checks for employees
• Supporting the roll out and maintenance of Sanctuary's Health Surveillance programme
• Providing an excellent level of customer service whilst responding to any queries from internal or external customers
• Appropriately escalating any complex queries where appropriate
• Managing shared mailboxes
• Maintaining effective and efficient administrative processes/systems
• Collating data in relation to People Services activity to ensure regulatory compliance

Skills and experiences:

• Proven experience within an administrative role
• Highly organised with excellent attention to detail and accuracy
• Experience of proactively managing mailboxes, escalating queries, and dealing with confidential information with the highest level of integrity

• The ability to work to tight deadlines and prioritise own workload
• Ability to work independently and use own initiative
• Strong communication and interpersonal skills
• Proficient user of Microsoft Office packages, including Word, Outlook, Excel and Teams

Why work for us?
We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
• A pension scheme with matching employer contributions from Sanctuary up to set limits
• Life Assurance
• Employee Volunteering scheme
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• 24,832 per annum (pro rata)

(if the link is unavailable please visit the Sanctuary careers website)
Closing Date: 18 February 2026
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you -corporate.recruitment@sanctuary.co.uk
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at -
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.

Skills Required