We're seeking a proactive and detail-oriented Performance & Compliance Coordinator to join our team at Manchester University Foundation Trust. In this role, you will take ownership of administering systems and managing reporting procedures to ensure all recommended changes from the site management team and service operations are carried out effectively. Your efforts will play a key role in improving efficiency, reducing operating costs, and establishing best practices for operations and labor management. If you're driven to enhance performance and make a meaningful impact, we'd love to hear from you!
What You'll Do:
Collate and consolidate information from managers for inclusion in contractual reports.
Analyse performance and compliance gaps, recommending actionable solutions to the Performance & Data Lead and Compliance Manager.
Support Central Service Operations in measuring and reporting performance metrics through bi-weekly dashboards, monthly reviews, and Trust Challenge Reports.
Conduct ad-hoc queries, generate reports, and maintain databases to help management track and resolve operational issues.
Manage on-site asset duties aligned with team objectives, ensuring updates to the CAFM system for contractually compliant Planned Preventative Maintenance (PPM) schedules.
Maintain and manage SharePoint for effective use by administrative and operational staff, and utilize IT systems (CAFM, SharePoint, subcontractor platforms) to support Quality Assurance and management reporting.
Monitor and report on engineering labour data, presenting findings to operational leads, management, and key stakeholders.
Assist in compiling audit evidence for Contract Performance Monitors, external specialists, and regulatory authorities; act promptly on compliance failures or underperformance, escalating as needed.
Provide administrative support to the Compliance Team and act as contingency for the Quality Assurance Officer when required.
Maintain effective communication and strong working relationships with Trust managers, clinical and non-clinical staff, supporting team meetings and fostering a collaborative and safe working environment.
What You Bring:
Essential
Proven experience in a similar role, ideally within Hard Facilities Management, with strong interpersonal skills to engage and influence stakeholders at all levels.
Highly self-motivated and adaptable, able to manage shifting priorities calmly and respond effectively under pressure with a clear sense of urgency.
Proficient in SharePoint, CAFM systems (especially Maximo), and advanced Microsoft Excel skills including large datasets, Pivot Tables, Charts, and VLOOKUP.
Analytical thinker with a logical approach to problem-solving and decision-making, paired with excellent verbal, written, and numerical communication skills.
Solid understanding of Health and Safety regulations and their practical application, with a willingness to attend internal and external training as required.
Desirable
Previous experience working within a healthcare or NHS environment
Possesses specialist knowledge relevant to healthcare facilities and operational environments
Recognised as a Maximo Super User, with advanced system navigation and reporting capabilities
Hands-on experience with Power BI, including data modelling, dashboard creation, and performance reporting
What we offer:
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
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