Job Description

Department
Student Services
Location
Curzon Building
Salary
28,287 to 32,006 per annum
Permanent
Post Type
Full Time
Release Date
21 November 2025
Closing Date
23.59 hours GMT on Friday 05 December 2025
Reference
S125014
At Birmingham City University, the Directorate of Student and Academic Services is central to supporting student success and shaping an excellent student experience. By joining our collaborative, forward-thinking Placements Team, you will play a key role in delivering efficient, responsive, and impactful placement support across our professional programmes.


We are looking for a highly organised, proactive, and detail-focused Placements Administrator to become an integral part of our Placements Team within the Directorate of Student and Academic Services.


In this key role, you will help deliver high-quality professional placement experiences across a range of programmes, ensuring students are matched with supportive, compliant settings that enhance their learning and professional development. You will work closely with academic colleagues, placement providers, and teams across the University, contributing to an excellent experience for both students and stakeholders.


This is an exciting opportunity for someone with strong administrative skills, a commitment to service excellence, and a passion for supporting students on their professional journeys.


Your main duties will include:

Administering professional placements across a designated portfolio of programmes, ensuring accurate data and record-keeping. Supporting Schools with placement planning and coordination, including servicing meetings with placement partners. Allocating students to placement opportunities in line with programme requirements and compliance standards. Working with the Placements Finance and Reporting Team to ensure data accuracy and timely processing of payments. Building and maintaining strong relationships with external partners, resolving queries and ensuring agreed actions are completed. Providing clear, supportive advice to students on placement options, processes, and requirements. Managing placement-related administration including travel reimbursements, Occupational Health referrals, and uniform allocations. Contributing to the development and improvement of process guides, resources, and documentation. Supporting wider University events such as enrolment, graduation, open days, and clearing when required.

You will have experience working in a busy administrative environment, and excellent organisational and time management skills, with the ability to prioritise effectively. You will be confident using digital systems for data and records management, and have strong attention to detail and high standards of accuracy. Experience within higher or further education, and familiarity with student record systems or virtual learning environments (e.g. SITS, Moodle, ARC) is desirable.


Informal queries about the role are very welcome and should be directed to Dale Bennett, Placements Team Leader, at

Dale.Bennett@bcu.ac.uk

.


The selection process will include an interview and a work-related exercise.

The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.

We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.