Job Description

Location:

Primarily Crowborough, with occasional travel to our London Office (near Borough Market) and client sites.

About the Role:

Mercator is seeking a proactive and collaborative PMO Coordinator to play a key role in supporting our project delivery teams. If you're highly organised, process-driven, and enjoy working with people across a variety of teams and functions you'll thrive in this role and have the opportunity to make a real impact across the business.

You'll be the go-to person for coordinating project resources, ensuring seamless onboarding, keeping systems up to date, and maintaining strong communication between teams, partners, and clients.

What You'll Be Doing:

Serve as the key point of contact for communicating live role requirements across all Mercator teams.

Coordinate onboarding for new project resources -- ensuring a smooth experience from start to finish.

Liaise with internal teams and external partners to manage timelines, documentation, and logistics.

Ensure all necessary statements of work (SoWs) are reviewed, signed, and properly stored.

Prepare key documentation for contract creation with the support of the Admin Team.

Maintain accurate data in our internal CRM and ERP systems.

Participate in daily stand-ups and meetings with clients, partners, and internal stakeholders.

Collaborate closely with the wider Mercator team to ensure tasks are completed efficiently and on time.

Generate and maintain reports to track resource allocation, onboarding progress, and project support metrics.

What We're Looking For:

A natural organiser with excellent time management and attention to detail.

Someone who communicates confidently and professionally with clients and stakeholders.

Able to juggle multiple tasks and adapt to shifting priorities in a fast-paced environment.

Your Experience:

Previous experience in an office or coordination role.

Comfortable using Microsoft Teams, Word, and Excel.

Experience in a similar industry or role with transferable skills is a big plus.

Job Type: Full-time

Pay: From 25,000.00 per year

Work Location: In person