Job Description

About Jempson's:

Founded in 1935, Jempson's is a proud family-run business serving Peasmarsh and East Sussex for over 85 years. From our original store, we've grown into the UK's largest independent superstore, operating supermarkets, cafes, convenience stores, a bakery, pharmacy, petrol station, and more. We're dedicated to traditional homemade foods, great service, and creating opportunities for our people.

The Role:

We are seeking a fully qualified Post Office Supervisor to join our busy and friendly branch. The ideal candidate will be confident in all aspects of Post Office operations and capable of leading by example to ensure smooth day-to-day running of the counter and exceptional customer service.

Hours:

45 hours

Key Responsibilities

Supervise and support the Post Office team to maintain high standards of service and accuracy Carry out all Post Office transactions, including mails, banking, travel money, and bill payments Ensure full compliance with Post Office Ltd procedures, security standards, and cash handling policies Manage daily balancing, cash reconciliation, and end-of-day reporting Deliver training and guidance to new and existing team members Handle customer queries and resolve issues efficiently and professionally Assist with scheduling and general branch operations as required

Requirements

Fully qualified on all Post Office sections

(including Mails, Counter, Travel, and Banking services) Strong supervisory or team leader experience Excellent attention to detail and organisational skills Reliable, trustworthy, and able to work independently Flexible to work shifts within the 7am-7pm rota
Job Type: Full-time

Pay: Up to 12.75 per hour

Expected hours: 45 per week

Benefits:

Discounted or free food Employee discount On-site parking
Work Location: In person