Job Description

Our current Practice Manager has taken early retirement, so we are looking to find a perfect fit for our current team - an experienced Practice Manager who wants to work in a high achieving practice with a superb local reputation. We expect the candidate to be forward thinking, a great team player, have excellent communication skills, openness to working collaboratively with other colleagues in the Primary Care Network whilst retaining the essence of the Practice.
Main duties of the job
We are looking for a full time manager, working 37 hours over 4 days- Wednesday would be the day off for a mid week break. The Practice has a dispensary, approximately 50 staff and two sites.
The new manager would need to take charge of all areas of HR; strategic planning; finances; estates, and working and planning with the five GP Partners.
About us
We are a friendly, supportive team based in Whalley, situated in the beautiful Ribble Valley.
5 partners, 6 salaried GPs, ANP, 5 nurses, 2 HCAs, and a large reception and admin team including an Assistant Manager, we are also a long standing training practice for GP training. We also have a housebound nurse team attached to the Practice for our care home and housebound patients.
We have a PCN team that work with our patients, including a pharmacist, pharmacy techs; and a physio. We also have an onsite dispensary at both sites- to give all of our patients a good quality experience at the surgery.
The team work well together , making the surgery a harmonious place to work.
We have a highly productive working relationship with the practices within our PCN. A high QOF achiever we pride ourselves on constantly striving to improve the patient experience.
Details
Date posted
26 June 2025
Pay scheme
Agenda for change
Band
Band 8a
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A0046-25-0004
Job locations
42 King Street
Whalley
Clitheroe
Lancashire
BB7 9SL
42 King Street
Whalley
Clitheroe
Lancashire
BB7 9SL
Whalley Road
Sabden
Clitheroe
Lancashire
BB7 9DZ
Job description
Job responsibilities
The role includes:
Strategic planning with the running of the practice
Finances and financial planning
VAT claims for the dispensary
Working with the accountants to submit pension updates to PCSE
Organising and planning all HR within the practice
Planning PLTs
Working with the other managers and PCN Managers to achieve the PCN DES
Ensuring compliance for estates and manage any estates projects
Take administrative management over all enhanced service and GMS contract submissions Job description
Job responsibilities
The role includes:
Strategic planning with the running of the practice
Finances and financial planning
VAT claims for the dispensary
Working with the accountants to submit pension updates to PCSE
Organising and planning all HR within the practice
Planning PLTs
Working with the other managers and PCN Managers to achieve the PCN DES
Ensuring compliance for estates and manage any estates projects
Take administrative management over all enhanced service and GMS contract submissions
Person Specification
Experience
Essential

• Experience of working with the general public
• Experience of managing accounting procedures including budget and cash flow forecasting
• Experience of working in a healthcare setting
• Experience of managing large multidisciplinary teams
• Experience of performance management including appraisal writing, staff development and disciplinary procedures
• Experience of successfully developing and implementing projects
• Experience of workforce planning, forecasting and development

• NHS/primary care general practice experience
• Relevant health and safety experience

• Ability to exploit and negotiate opportunities to enhance service delivery
• Excellent communication skills (written, oral and presenting)
• Strong IT skills (generic)
• Excellent leadership skills
• Strategic thinker and negotiator
• Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
• Effective time management (planning and organising)
• Ability to network and build relationships
• Proven problem solving and analytical skills
• Ability to develop, implement and embed policy and procedure
• Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions

• Knowledge of the EMIS system

• Good standard of education with excellent literacy and numeracy skills

• Educated to degree level in healthcare or business
• Leadership and/or management qualification
• AMSPAR qualification

• Experience of working with the general public
• Experience of managing accounting procedures including budget and cash flow forecasting
• Experience of working in a healthcare setting
• Experience of managing large multidisciplinary teams
• Experience of performance management including appraisal writing, staff development and disciplinary procedures
• Experience of successfully developing and implementing projects
• Experience of workforce planning, forecasting and development

• NHS/primary care general practice experience
• Relevant health and safety experience

• Ability to exploit and negotiate opportunities to enhance service delivery
• Excellent communication skills (written, oral and presenting)
• Strong IT skills (generic)
• Excellent leadership skills
• Strategic thinker and negotiator
• Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
• Effective time management (planning and organising)
• Ability to network and build relationships
• Proven problem solving and analytical skills
• Ability to develop, implement and embed policy and procedure
• Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions

• Knowledge of the EMIS system

• Good standard of education with excellent literacy and numeracy skills

• Educated to degree level in healthcare or business
• Leadership and/or management qualification
• AMSPAR qualification