Job Description

Job summary

We are looking to recruit an enthusiastic prescription clerk to join our great pharmacy team of two prescribing pharmacists, one non prescribing pharmacist, two pharmacy technicians and three prescription clerks, to work in house at Haslemere Health Centre. This role comes with training and support so no experience necessary but it would be ideal if you had some background knowledge on primary care and prescription management.

Job hours

Monday : 08.30 to 18.00

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Wednesday : 08.30 to 14.00

Friday : 08.30 to 18.00

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*including a 30 minute unpaid lunch break

Main duties of the job

You will act as a focal point of prescription and medication communication between clinical and non clinical staff, patients and pharmacies, as well as other members of the primary health care team, to ensure patients' repeat medication is produced within the current protocols of the surgery.

About Us

Haslemere Health Centre is a friendly practice working out of a purpose-built modern building in the grounds of Haslemere Hospital, and a small branch surgery in Fernhurst. We support nearly 20,000 patients offering a variety of care thanks to our large diverse multidisciplinary team including doctors, nurses, pharmacists, pharmacy technicians, physiotherapists, mental health practitioners and health care assistants.

Working for Haslemere Health Centre also comes with additional benefits:

Free 30 minute yoga session every month held during the lunch hour at Haslemere Health Centre Option to join Vitality Staff Private Health Insurance 20 days annual leave with an additional annual leave day each year of service up to a maximum of 25 days Annual summer walk with three course meal and drinks provided after Annual Christmas party with a three course meal and drinks provided Staff Discount at Day Lewis Pharmacy (within Haslemere Health Centre)

Job responsibilities

To process, all medication requests sent in by patients using the repeat prescribing and controlled drug protocols in place. To issue repeat medication requests from a variety of sources including (but not exclusively) the prescription email, pharmacies, tasks, online via NHS app or practice website, post and post box in pharmacy/reception area. To liaise with patients and pharmacies regarding prescription queries and requests. To ensure repeat medication is issued in line with the repeat prescribing and controlled drug protocols which are already in place. To ensure that any queries raised are dealt with quickly and correctly. This includes answering the telephone and hatch in a timely manner. To ensure that patient queries on medication are highlighted to the relevant GP, practice pharmacist or pharmacy technician. To ensure that the tasks sent by practice staff are carried out in order to improve patient safety. To ensure safe custody of prescription paper including to make sure prescriptions are locked away securely at the end of the day. To regularly go through prescriptions 'not picked up' and 'unlikely to be picked up' as a result of the timescale, to remove the details from the patient records and then destroy the prescription in line with the current practice protocols. To run the medication reauthorisation tool when required and request for patient to come in for the relevant test or review as appropriate. To highlight to the GP/pharmacist/pharmacy technician when you have a concern over a patients medication e.g. over/under ordering.

Desirable Experience

Experience of working in primary care Experience of working with GP practice systems (EMIS, Docman and AccuRx)

Essential Knowledge and Skills

Good communication and networking skills Good listening skills and ability to demonstrate empathy High levels of motivation and professionalism Good time keeping skills Reliable Able to work under pressure, and independently where appropriate. Emotional resilience Enthusiastic and innovative approach Able to organise and prioritise own work Good IT skills

Desirable Knowledge and Skills

Ability to problem solve variable situations Understanding of the wider primary care health care and social aspects Knowledge of local NHS and community pharmacy services Knowledge and understanding of General Practice that empowers understanding of how to take on and reduce workload from other clinicians.

INTERVEW DATE: Wednesday 21st May 2025

Job Types: Part-time, Permanent

Pay: 12.30 per hour

Benefits:

Company events Company pension Employee discount Free flu jabs Free parking On-site parking Private medical insurance Sick pay Store discount
Work Location: In person

Application deadline: 18/05/2025
Reference ID: Prescription Clerk Post