Job Description

Job description

Product, Admin & Customer Assistant

Post Details Hours: 9.00am - 5.30pm - 5 days per week inc. hour paid lunch - Mon-Fri

Job Type: Permanent

Salary: 13.35 per hour

Holiday: 29 days per year, including bank holidays and certain shut-downs

Location: Working at our Halstock, Somerset office/warehouse premises - We do not offer any remote working

STRICTLY NO AGENCIES PLEASE

We are based in Halstock, near Yeovil, Somerset- therefore own transport is essential

Fancy a new challenge? Maybe just a change of scenery? Why not come and join our ever-growing, friendly team in the Dorset countryside as a Product, Admin &customer service assistant!

We are looking for someone who is used to working in an office environment and able to support our team with customer services, product listing and other admin based duties. Full training will be given with all aspects of the role.

Typically, this role will involve:

Assisting with administrative tasks and office duties Maintaining and assisting with customer service, including phone calls and emails Helping customers to resolve problems and place orders via the phone, email and our online portals Helping to produce high quality product listings with technically accurate and concise information across all ecommerce platforms. Updating product listings and webpages. Flexibility to help in various areas of our small but growing business.

Essential Skills

The ideal candidate will have experience working in an office environment and previous admin experience Excellent online/telephone customer service manner Analytical and thorough working standards Self-driven and time-conscious qualities Good experience using Microsoft Word and Excel Good level of organisational skills & the ability to manage multiple tasks, but with a strong attention to detail Flexibility to do different tasks in a very varied role.

Desirable Skills

Any experience of eBay, Etsy, Amazon and other platforms Eagerness to learn and develop skills across e-commerce platforms Demonstrated ability to communicate clearly and professionally, both verbally and in writing. Strong computer skills Excellent typing skills with a high level of accuracy in data entry tasks. A proactive attitude towards problem-solving and the ability to work independently as well as part of a team Good level of literacy Efficient with good time management (able to organise & prioritise tasks/jobs)

Benefits:

Employee discount Free parking On-site parking No weekend work 30 minute paid lunch Christmas closure
Job Types: Full-time, Permanent

Pay: From 13.35 per hour

Expected hours: 42.5 per week

Benefits:

Company pension Employee discount Free parking On-site parking
Schedule:

Monday to Friday No weekends
Licence/Certification:

Driving Licence (required)
Work Location: In person

Job Types: Full-time, Permanent

Pay: From 13.35 per hour

Benefits:

Employee discount Free parking On-site parking
Schedule:

Day shift Monday to Friday No weekends
Licence/Certification:

Driving Licence (required)
Work Location: In person