Job Description

Description

The role holder is responsible for providing support to the production manager. Supporting all functions of the signs manufacturing facility.

The administrator will be responsible for managing relationships with our key suppliers and our internal manufacturing departments. Proactively engaging with our manufacturing teams to ensure customer orders are loaded to our operating systems and materials are purchased and delivered within in agreed costs and timescales. Providing accurate and timely responses to information requests from internal departments, predominantly sales and accounts.

This is a full time office based role. Working from home is not available.

Duties and Responsibilities

Collaborate with production manager and supervisor Work closely with suppliers to establish best practice on placing orders / call offs use of forecasts and lead times. Raising purchase orders to external and internal suppliers. Chasing late/delayed orders with suppliers. Scanning and emailing paperwork to purchase ledger Requesting prices from existing suppliers with all info provided Responding to sales emails chasing delivery dates of orders, using MRP system to track statuses Creating replenishment orders on PACE system Data entry into Pace system with any new materials, or changes to existing materials Uploading monthly stock takes into MRP systems, flagging any potential stock issues Working with team leaders to compile weekly orders Updating any price changes and working with manager to achieve best pricing Updating and submitting staff hours weekly Running reports using MRP system Supporting production staff with machine issues by raising tickets with maintenance contractors Running daily back-order report to identify any issues with orders, acting accordingly to avoid delays

Person Specification

Skills

Creative and able to problem solve

Essential*
Strong organisational skills and able to prioritise workloads

Essential*
Solid communication skills both written and verbal

Essential*
Adaptability and the willingness to be flexible in a dynamic working environment

Essential*
Highly organised

Essential*
Able to make decisions

Essential*
Managing workflows and processes

Essential*
Able to remain calm under pressure

Essential*
Support and implement changes in line with organisation

Essential*
Ability to multitask in a dynamic environment

Essential*
Good PC/Microsoft experience - Outlook word and Excel

Essential*
Interpersonal skills and ability to foster strong working relationships, both internally and with suppliers

Essential*
Exceptional administration skills

Essential*
Ability to gather, manipulate and analyse data to inform decisions

Essential*

Knowledge

Print industry knowledge

Desirable*
Implement health and safety ensuring safe environment

Essential*
Knowledge of MRP manufacturing systems

Desirable*
Knowledge of supply chain

Desirable*

Experience

Experience within production environment

Desirable*
Experience working collaboratively with internal colleagues and stakeholders to achieve favourable outcomes

Essential*
Experience building and maintaining excellent internal and supplier relationships

Essential*
Supervise and control resources

Essential*
People management, ability to communicate effectively with the team

Essential*
Ability to promote high standards

Essential*
Experience dealing with customers

Essential*

Benefits

25 days holiday per annum (including Christmas closure) rising to 26 days after 5 years and 27 days after 10 years, plus bank holidays (pro-rated for part-time staff) 200 per annum for health and wellbeing activity / gym membership (after 1 year of service) Voucher awards for ideas Social committee organising departmental events and activities Flu vaccinations Summer BBQ and/or Christmas party for whole company and partners Free parking Modern offices with kitchen and break facilities Community / Charity day with line manager approval Opportunity to get involved with events and initiatives to support local charities 1 piece of PBH branded merchandise as a welcome / thank you for being part of the PBH team! 10% discount at a local independent gym Ongoing support, development and training in line with needs of the role and business Financial support to cover cost of specialist eyesight tests for DSE users & glasses for DSE use (including frames that cost up to 50) Auto-enrolment for eligible staff - 8% Pension with NowPensions - (3% Employer & 5% Employee)

About Poole Bay Holdings Management Ltd

Poole Bay Holdings Management Ltd are one of the leading B2B marketers of workplace supplies in the UK. With over 30 business units specialising in a number of niches, we competitively market over 5,000 products through a number of online and offline channels. We operate on a UK-wide basis from our offices in sunny Poole, Dorset, with additional business units based in the USA.