Job Description

Job reference 325178

Productivity and Process Improvement Administrator

Salary 26,164 Benefits also include company pension scheme with highly competitive contribution rates

Permanent, Full time



Located at nearest Parcel Hub or Super Hub



Hours of attendance will vary between 07:00-17:00 Monday to Friday, 40hrs per week.

Flexibility is required to cover operational needs.



Are you passionate about turning data into actionable insights? Do you thrive in a fast-paced environment where collaboration and precision matter? If so, we've got the perfect opportunity for you!


Join our dynamic National Processing, Commercial Interface & Planning team, where your analytical skills and administrative expertise will help shape smarter forecasting, enhance customer service, and drive operational efficiency.

What You'll Be Doing:

Dive deep into business data from multiple sources to uncover trends and opportunities.Produce insightful reports on a daily, weekly, and periodic basis.

Collaborate with key internal teams including Operations, Distribution, Planning, and Special Events.

Support the team with essential administrative tasks that keep everything running smoothly.

What We're Looking For:

Excel wizardry and strong skills in Word, PowerPoint & Outlook.

A professional and confident telephone manner.

Ability to work under pressure and meet tight deadlines.A flexible mindset - ready to adapt to changing business needs.

A genuine passion for delivering excellent customer service.

Why Join Us?

Be part of a collaborative and forward-thinking team.Make a real impact on how we serve our customers and plan our operations.

Grow your skills in a supportive and data-driven environment.

Next Steps

The next stage of the selection process will be a online set of tests, an excel exercise and a face to face interview consisting of competency based and role specific questions.



Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.



Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.



We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.



We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.



For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/



Closing Date:

Monday 18th August

. Please note, this advert may close early if the appropriate number of applications has been reached.


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