Job Description

Professional Services Engineer

- The Role:


As a Security Professional Services Engineer, you will play a critical role in delivering cutting-edge security solutions to our customers. This role requires hands-on implementation, configuration, and deployment of secure network environments based on a zero-trust model.


You will be responsible for end-to-end project delivery, from scoping to final handover, ensuring the highest standards of security and performance. Your work will involve documenting detailed designs, both high-level and low-level, and creating comprehensive implementation plans. This role will also involve occasional out-of-hours work during project go-lives and cutovers.

Professional Services Engineer

Key Duties

Solution Design & Implementation:

+ Design, configure, and deploy secure network environments with a focus on Zero Trust security models. + Deliver end-to-end implementations, from planning to deployment and testing, ensuring the best and most secure configurations for customers.
+ Create detailed technical documentation, including Low-Level Designs (LLD), High-Level Designs (HLD), and implementation plans.

Project Execution:

+ Follow the established project process, from initial scoping to final documentation and handover to support teams. + Ensure all deployments meet security standards, performance expectations, and customer needs.

Customer Engagement:

+ Travel to customer sites as required for project implementation or troubleshooting. + Conduct workshops and knowledge transfer sessions to educate customers on the solutions being delivered.

Documentation & Handover:

+ Maintain thorough and accurate documentation throughout the project lifecycle. + Develop and present project documentation, including Design, As-Built and ITP documents.
+ Conduct formal handover to support teams or customers upon project completion.

Professional Development:

+ Actively pursue certifications such as PCNSC and strive for CYBERFORCE Guardian status. + Stay current with industry trends, new technologies, and best practices in security.

Out-of-Hours Support:

+ Participate in go-lives and cutovers, which may involve occasional out-of-hours work.

Professional Services Engineer

You:

Technical Skills:

+ Strong expertise in configuring firewalls, VPNs, and other security solutions, particularly within a Zero Trust framework.
+ Proficiency with Palo Alto Networks technologies, including experience with PAN-OS.
+ Familiarity with security concepts such as IDS/IPS.
+ Hands-on experience with scripting and automation tools to streamline deployment and configuration tasks.
+ Solid understanding of network protocols and infrastructure (BGP, OSPF), including routing, switching, and load balancing.
+ Experience with Wireshark or other protocol analysers
+ Desired Skills: Good understanding of Cloud environments: Azure, AWS, GCP;

Documentation & Design:

+ Experience using Visio for network diagramming and design visualizations.
+ Ability to develop comprehensive implementation plans and project documentation.

Project Management:

+ Strong organizational and time management skills, with the ability to meet deadlines and manage multiple projects concurrently.

Certifications (Preferred or Required):

+ Holds PCNSE / Next-Generation Firewall Engineer, Palo Alto Networks Certified Network Security Consultant (PCNSC) or similar certifications.
+ Willingness to pursue advanced certifications and professional development in the field of cybersecurity

Soft Skills:

+ Excellent communication and interpersonal skills, with the ability to effectively collaborate with customers and project teams. + Detail-oriented and results-driven, with a commitment to providing secure, high-quality solutions.
+ Ability to work both independently and as part of a team in a fast-paced, dynamic environment.

Professional Services Engineer

Benefits:

Competitive salary, dependant on experience 26 days annual leave entitlement, rising with service Private health care policy 5% pension contributions Life Insurance policy Cycle to Work Scheme Numerous company events throughout the year Regular team building activities throughout the year Ample Free Parking Available on site

To submit your application for this exciting full-time

Professional Services Engineer

opportunity, please click Apply now.