Job Description

Title: Programme Officer - Latent Defects
Contract Type: Permanent, Full Time, 37.5 hours
Salary: 38,185 per annum to 42,417 per annum (London weighted salary) or 34,563 per annum to 38,374 per annum (Regional salary), dependant on experience
Grade: 7
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Working Location: 8.30am - 5pm Monday - Friday
Closing Date: 8th December 2025 at 11pm
Interview Dates: 16th/17th December 2025 via MS Teams
include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and ...
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Latent Defects Team at L&Q:
As a Programme Officer, you will play a key role within the Latent Defects Team, supporting the delivery of programmes of work designed to resolve complex and multifaceted defects across L&Q's stock. Reporting to the Programme Manager, you will help ensure these specialist projects are effectively monitored, coordinated and delivered - working closely with Technical Inspectors, Project Management, Commercial teams and both internal and external stakeholders. The role also involves working alongside our Finance partners to ensure project budgets, cashflow and forecasts are accurately recorded, monitored and reported at project level, as well as ensuring the team's project tracker remains fully up to date. This position is essential in helping L&Q manage risks, maintain quality and ensure that residents receive timely and accurate communication throughout the remediation process, supporting our commitment to resolving latent defects in a structured, compliant and value-driven way.
If this sounds like you, we would love for you to apply!
Your impact in the role:
This will involve working closely with internal colleagues across the Development Team to monitor agreed tasks and milestones and ensure that wider stakeholders are provided with regular updates and information regarding progress. We will rely on you also to monitor team and project budgets, oversee payments and ensure L&Q is receiving best value for money. Compiling data and producing internal reports will be key to this role
What you'll bring:

• Highly developed organisational, planning and project management skills, able to demonstrate results and deliver continuous improvement.
• Experience of working for a main contractor, developer or in housing association/local authority or a similar field.
• Highly developed organisational, planning and project management skills, able to demonstrate results and deliver continuous improvement
• Demonstrable collaboration, stakeholder management, negotiation and influencing skills
• Computer literate with a good proven competency in MS Office
• Excellent written and oral communication skills
• Strong project co-ordination skills and the ability to multi task and meet deadlines

If you require any reasonable adjustments at any stage during this process, including application stage, please email
About L&Q:
We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England.
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click to read more.
At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Click to find out more about L&Q and why you should join us!
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Skills Required