Service Cloud Architect, Reading, UK Job in Eteam Workforce Limited

Service Cloud Architect, Reading, Uk

Reading, ENG, GB, United Kingdom

Eteam Workforce Limited

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Job Description

Role Title: Service Cloud Architect

Possibility of remote work: Hybrid, 2 days/week WFO

Contract duration: 3 months

Location: Reading, UK

- JOB DETAILS Minimum years of experience: 10-12 years : Candidate with good knowledge of Service Cloud (Right Now) Should Lead the architectural design and blueprinting of Oracle B2C Service Cloud solutions, aligning with client business objectives, best practices, and future scalability. Translate complex business requirements into technical specifications and solution designs for Oracle B2C Service Solid understanding of Oracle B2C Service Cloud data model and architecture. Should have knowledge of Connect Web Services (SOAP/REST APIs) - RightNow Integration Cloud Service (ICS)/Oracle Integration Cloud (OIC) Proficiency in integrating Oracle B2C Service Cloud with external systems using Connect Web Services (SOAP/REST APIs). Should have led at least one big digital transformation project Good Client Management and Vendor Management skills Familiarity with SQL for data manipulation and analysis within the platform.

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