Job Description

At Forfusion we take pride in delivering world class project delivery and IT Managed Services as Cisco Experts, to our client base.



We're looking for a positive, enthusiastic and resourceful individual to join our Professional Services Team as a Project Manager. There's never been a more exciting time for us, and we're looking for like-minded, ambitious individuals who can help us build our business on this exciting journey.



What is involved in this role?

Responsibilities

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As Project Manager you hold responsibility for the successful initiation, resourcing, execution, monitoring and controlled closure of day to day projects, ensuring that successful transition is achieved whilst proactively reducing project risk. You are part of the Project Management Office, working alongside the Consultancy team and Technical Services team to ensure the delivery of customer projects that are on time, on budget, and within scope.




Your goal is to provide a reassuring and dependable interface between our delivery teams and our customers throughout the project phase, ensuring first class communication and reporting with the aim of exceeding customer expectations during their times of operational change.



You report to the Head of Projects.

Whats involved in the Role?

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Ensure Project Initiation tasks are complete, planning what works are required, why they are required, when they are required and by whom they will be delivered. Proactively identify risks, plans for risk mitigation and manages / monitors processes around accepted project risks. Create tasks and milestones against the agreed scope, and creates work packages for the relevant resources against these tasks. Motivate the engaged team of resources involved in the project. Coordinate project workstreams delivered by different resources / organisations. Ensure that customer pre-requisites are effectively communicated and completed prior to implementation works. Continuously monitor that projects are running on time and within budget defined by SORs. Ensure that back office systems are updated with current status of project milestones, and that associated costs / expenses are associated to the relevant workstreams. Manage project change, and ensures that timescales, outcome expectations and budgets are communicated effectively. Provide excellent customer experience by ensuring high level of communication, and timely updates. Coordinate project closure to distil good practice and ensure works are delivered to desired standard. Manage internal feedback log, whereby a change of approach, design or managed offering could avoid a similar future issue. Manage internal communication of planned project delivery, ensuring effective transition to FusionCare managed services, or follow on projects.

Requirements

Experience

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5+ years relevant experience in converting complex Scope of Works requirements, through diligent project management process, into successful solution implementation within budget and timeframes. Demonstrable experience in management of resources, customers and external entities to deliver consistent benefits and outcomes. Experience within an IT professional services background would be an advantage. This role may require DV clearance, therefore applicants must be able to meet the eligibility requirements for this level of security vetting.

Desirable Industry Certifications

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CCNA ITIL (Foundation) Prince 2 practitioner (or equivalent recognised industry qualification)

Skills and Attributes

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Well organised and able to prioritise multiple work streams and able to engage with appropriate resources in order to ensure projects are delivered on time, within scope, and to budget. Excellent problem solving and conflict resolution skills. Takes responsibility for decisions made during project phase, and possesses the drive to achieve success in project outcome. Strong interpersonal and negotiation skills, with the ability to communicate within all levels of an organisation, including board level. Excellent communication skills, both written and verbal. Meticulous attention to detail and due diligence in all aspects of working engagements, including adherence to company-wide processes and procedures. Understands the impact of well executed projects on other internal departments, including the impact of diligent cost allocation on back office reporting. Proficiency in Microsoft Office and Project Management software as well as other back-office systems that are required to support and facilitate the delivery of successful projects.

Desirable Academic Qualifications

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Higher National Diploma (or equivalent). Diploma in Leadership and Management (or equivalent). Batchelors Degree (2:1 minimum in relevant subject).

Benefits

Why Forfusion

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Flexible working Sick pay insurance Life insurance Private medical insurance Matched pension contributions to 8% Gym membership

If you are looking for advancement and investment in you. You want to progress with clear milestones which are 100% within your control. When you're stuck, you have the humility to ask for help and feel no shame in doing so. You want to be trained, coached, mentored, challenged and stretched. You relish a different culture that affords you flexibility, sensible work/life integration and the chance to be an integral part of a winning team.