Job Description

Description

As part of our Change function, this role is responsible for supporting the successful delivery of projects within the change portfolio. The role involves close collaboration with affected business units and focuses on managing projects that drive improvements to systems and processes.

Specific Responsibilities

Project Planning & Delivery

Lead the definition and management of project scope, ensuring high-quality deliverables aligned with strategic objectives. Develop, maintain, and monitor project budgets and plans to ensure delivery within agreed timelines and cost parameters. Oversee product backlogs and provide regular progress updates to stakeholders.

Governance & Risk Management

Ensure adherence to governance and reporting frameworks, maintaining compliance with organisational standards. Identify, evaluate, and document project risks and issues; recommend appropriate mitigation strategies and escalation procedures. Manage and maintain comprehensive project documentation to support auditability and knowledge transfer.

Stakeholder Engagement & Communication

Communicate effectively across all areas of the business, managing stakeholder expectations at all levels. Provide clear, focused, and timely updates to senior leadership, articulating progress, risks, and proposed solutions.

Systems & Process Improvement

Lead the enhancement and testing of business and systems operations to support continuous improvement. Collaborate with developers and third-party vendors to implement system and process changes in line with business requirements. Conduct financial due diligence and analyse data from multiple sources to inform decision-making.

Culture & Contribution

Promote a culture of continuous improvement by setting clear goals and milestones, and being accountable for their achievement. Demonstrate flexibility and a proactive approach, contributing wherever needed to ensure successful project delivery.

Essential Skills & Requirements

Technical & Industry Expertise

Experience in a senior project management role, including delivery of projects for a specialty insurer. Working knowledge of core processes and system architecture in a speciality insurer, with specific exposure to delivering policy admin and claims system. Experience delivering projects involving system integration and configuration. Strong understanding of end-to-end project delivery and project quality management. Demonstrated knowledge of both traditional Waterfall and Agile/Lean methodologies. Proficient in Microsoft Excel, PowerPoint, and Visio. Holds a recognised project management or agile accreditation.

Leadership, Communication & Delivery Skills

Ability to manage multiple projects, prioritise effectively, and coordinate interdependencies. Strong risk assessment, problem-solving, negotiation, and influencing skills. Effective verbal and written communication skills, with the ability to engage stakeholders at all levels. Demonstrated ability to collaborate with both technical teams and business partners to achieve outcomes. Adaptable and resilient, with the ability to thrive in a high-pressure, fast-paced environment.

The Lancashire Way

At Lancashire, we believe our culture sets us apart. The way we behave and approach our work day-to-day is what makes us unique and creates a positive experience for our people, business partners and other stakeholders. Honesty and integrity in all we do is a given and The Lancashire Way reflects our true character and spirit.

Straight-talking

We feel empowered to share thoughts and ideas, because everyone's voice matters.

Collaborative

We work together towards common goals, share knowledge and support each other.

Hard-working

We all have a stake in the company's success and are proactive in contributing to our goals and vision.

Responsible

We focus on achieving tangible results with consistent standards across the Group.

Positive

We engage with brokers, clients, communities, stakeholders and colleagues professionally and passionately as proud ambassadors of Lancashire.

About The Lancashire Group

Lancashire are a provider of global specialty insurance and reinsurance products operating in Bermuda, London, the U.S. and Australia, across three delivery platforms: rated company, Lloyd's and collateralised security.

Our focus is on short-tail, specialty (re)insurance risks within four general segments: Property and Casualty, Aviation, Energy and Marine, and Specialty.