Job Description

About us

LXA offers a suite of learning experiences to drive your marketing transformation. Providing both breadth and depth of the full spectrum of marketing competencies through our corporate learning membership subscription or custom corporate academies.

The LXA training portfolio spans all areas of marketing transformation. AI to Automation to personalisation, DX to data management, CX mapping to tech stacking, martech to salestech, enablement to activation.

Learning experiences delivered:

A breadth of content across the full spectrum of marketing competencies to support all your global team's needs Materials and resources in the flow of your marketer's jobs such as a budget modelling calculator Practical application of learning to the job such as CX mapping tool Depth of expertise for high demand marketing competencies content such as AI, data and tech in marketing Modern learning design to maximise engagement and completion rates
The LXA group includes a 2nd business unit, AntiCon which runs marketing events.

About our background

Our founder took the business from being a side hustle on his sofa to an amazing team.

We have snowballed to an event series, a portfolio of digital courses and a library of content. We have built a global community of over 200k marketing, sales and tech professionals to help them grow their careers and companies.

Today we work with companies from TikTok to Coca-Cola, Adobe to McKinsey, Shell to Vodafone.

Perfect -- here's the

finalised version

of your

Project & Operations Manager job specification

updated to reflect a

70,000 base salary

and your small-team, high-autonomy environment.

Project & Operations Manager

Location:

Remote (London office opening 2026)

Salary:

70,000 + performance bonus (10-15%)

Contract:

Full-time, permanent

About Us

LXA is a high-growth marketing and technology intelligence business redefining how organisations learn, connect, and evolve in the AI era. Through events, education, and research, we empower the world's leading brands to harness technology and marketing innovation.

We're a small, agile team (fewer than 10 people) operating at scale through technology, AI-enabled systems, and smart partnerships. Our culture rewards curiosity, rigour, accountability, and bias-for-action.

The Role

As our

Project & Operations Manager

, you'll be the operational engine ensuring LXA runs efficiently and delivers world-class client and event experiences.

You'll take ownership of end-to-end project management across client engagements, capability programmes, consulting projects, and large-scale events (notably AntiCon, our 2000+ attendee flagship. You'll also drive internal operational excellence, embedding automation and AI across processes.

This role is perfect for someone who:

Works independently with light oversight. Thrives on detail and precision. Loves solving problems through systems, process, and technology. Is obsessed with efficiency, structure, and continuous learning.
You'll report directly to the senior leadership team, working closely with them to deliver LXA's strategic initiatives and key client engagements.

Key Responsibilities

Client & Engagement Management

Lead delivery of capability programmes and agent-design consulting projects. Plan, manage, and deliver the AntiCon event end-to-end -- from supplier sourcing and negotiation to budget management and on-site operations. Ensure flawless communication with clients, sponsors, and stakeholders. Track progress against project milestones, budgets, timelines, and deliverables. Manage risk logs, change controls, and post-event/project reviews.
Business Operations & Improvement

Drive operational excellence across LXA, identifying and implementing improvements across finance, marketing, and delivery workflows. Support senior leadership with high-priority initiatives (e.g. optimising email deliverability, improving reporting, automating workflows). Design, document, and implement Standard Operating Procedures (SOPs) across all core business functions, establishing a centralised "Master AI Operations Tool" that integrates and automates workflows, ensuring consistency, scalability, and continuous optimisation of LXA's processes. Leverage AI tools and data analytics to enhance efficiency, consistency, and output quality.

Tool & Platform Ownership

Asana

(project & task management) - Desirable

HubSpot

(CRM & automation) - Desirable

Excel

(data & reporting) - Essential

Skills & Attributes

Meticulous attention to detail -- almost pedantic in standards of organisation. Fast learner with a growth mindset; comfortable adopting and experimenting with AI tools. Strong written and verbal communication; confident managing senior stakeholders and clients. Solutions-driven and calm under pressure. Experienced in agile project management methodologies. Capable of managing multiple workstreams simultaneously. Highly responsible and self-motivated, thrives with autonomy.

Experience & Qualifications

5-7 years+ experience in project management (required) Experience ideally within consulting and events. Proven track record managing complex, multi-stakeholder projects end-to-end. Comfortable with cross-functional systems (CRM, PM tools, finance, data). Exposure to AI-enabled workflows or automation tools is a plus. Project-management certification (PMP, PRINCE2, Agile) (desirable not essential) Bachelor's degree or equivalent experience (desirable not essential)

How We Measure Success

Delivery of milestones within scope, budget, and timeline. Growth in community sign-ups and event participation. Positive CSAT scores across client engagements. Demonstrable cost/time savings and operational efficiencies. SLA adherence and consistent delivery excellence. Adoption and impact of AI-enabled process improvements.

Our core values

We produce work we're proud of We make $hit happen We are driven We are obsessed with learning

Our trademark company behaviours

Being accountable Respecting time Communicating clearly, consistently & actively

Experience

5 years+ of project management (required)

Compensation & Benefits

Location:

The role will be 100% remote until February/March 2026, it will then be hybrid

Flexible working:

Autonomy and trust are core to our culture

Professional development:

AI training

Exposure & Impact:

Working directly with the senior leadership and strategic projects

Application question(s)

Please provide a link to your LinkedIn profile. Additionally some dates/times over the next week that might work for an interview should your application move forward.
Job Type: Full-time

Pay: 70,000.00 per year

Work Location: Hybrid remote in London SE1 3JW