Job Description

Reports To:

Project Supervisor

Main Purpose of the Job:

As a Project Administrator you would be office based at our Head Office in Sherburn in Elmet, where you will support with all aspects of project delivery that are being completed by YorPower's projects team.

Main Duties:

Projects administration. Verifying documentation. Liaison with project managers, site staff, sub-contractors, suppliers . Processing jobs ensuring engineers are equipped and parts are available. Supporting the projects team by ensuring documentation including quotes, RAMS, letters and emails are accurate and produced in a timely manner. Entering accurate data into the system as and when required. Keeping the system up to date and compliant with GDPR . Communicating effectively as a team member and being an effective conduit between sales and operations. Working with the projects managers to ensure we deliver the right solution to suit the customer's needs. Keeping projects schedules up to date and communicating these updates with all stakeholders including internal and external. Be the first port of call for customer enquiries and distribute accordingly within the business. Managing financial data and budgets relating to projects. Diary management and coordination. Organising and managing hire equipment and bookings, travel, accommodation.

Desirable Skills/Attributes:

Education & Experience:

Maths & English - GCSE (or equivalent) grades 7-9 or C-A. Strong customer service background or aptitude. Sound relationship building skills with customers. Cross-discipline team working. Can demonstrate the ability to go the extra mile, to exceed expectations.
Personal Qualities:

Well presented. Professional. Enthusiastic. Flexible. Proactive. Punctual.
Skills/Abilities

Previous experience working within customer service, administration, operational delivery environment would be an advantage but is not essential. Able to maintain a high attention to detail in all tasks undertaken. Cross-discipline team working. Can demonstrate the ability to go the extra mile, to exceed expectations. An understanding of how to deal with difficult and/or upset customers. Excellent telephone manner. Excellent time management and personal organisational skills. Ability to work to deadlines. Ability to work without close supervision. Ability to work closely to instructions. Excellent numeracy skills. Excellent communication skills. Proficient at Microsoft Office. Ability to demonstrate effective interpersonal skills.
The Culture:

YorPower proud themselves on a supportive and fun culture. All employees have regular health checks, access to an Employee Assistance Program (EAP) and our Managing Director has trained himself as a Mental Health First Aider.

YorPower is an Employee-Owned Trust (EOT). This means that all employees benefit from the success of the business in the same way traditional shareholders have.

Employee retention is strong. Promotions are always sought internally before we recruit.

Our customer service is consistently high, the management understand that if our employees are happy our customers are happy. Along with the traditional Christmas party we have a Summer Awards Party, and several get togethers over the year. Oh, and you should be prepared for the odd fancy dress day in aid of a worthy charity now and again. The Christmas sing-along video is always great fun as well.

Job Types: Full-time, Permanent

Pay: From 26,500.00 per year

Benefits:

Company events Company pension Employee mentoring programme Employee stock ownership plan Free parking On-site parking Sick pay
Language:

English (preferred)
Work Location: In person

Reference ID: YPVacancy - Projects Administrator