to be responsible for conducting apartment move in condition inventories, inspections and move out inventories. You'll inspect and take photos of the properties to support your assessment and clearly dictate your findings to enable an inspection report to be created for our residents. With great customer service skills, you'll also liaise with residents, returning deposits and conducting move-outs as required.
Please note, this role is Monday - Sunday, working 1 in 3 Saturdays!
What do we offer?
A basic annual salary of up to 28,250 + 10% Bonus, enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much much more.
We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub
What will you do?
Prepare property condition reports before residents move in (via an app and tablet)
Carry out inspections whilst taking clear photographs within the properties
Book in and complete periodic mid-term property inspections - ensuring all is being well maintained
Complete all reports and paperwork needed, ensuring all is always compliant and deadlines are met
Arrange check out appointments, liaising with residents regarding any deductions (where required)
Release deposits, raising any work orders needed
Liaise with our maintenance teams and third party contractors to arrange and book any required repair needed
Report maintenance issues identified to relevant property manager
Prepare handover packs and resident guides
Organise and prepare pre-tenancy 'sparkle' cleans
Arrange EPC, furniture installation and removal
Ensure all administration workload is fully compliant and all required deadlines are met
Support our residents with any questions they may have
Support our wider teams, covering our Front of House / Reception
Support and attend our resident and community events
What are we looking for?
Excellent communication skills
High organisation skills, with admin and diary management experience
Previous experience working in a fast paced environment
Strong team player
Impressive attention to detail - with an eye to note all features, issues and any damage within properties
High level of customer service skills
Experience using an Apple/Samsung tablet and/or mobile phone
Desirable
ARLA Qualified (level 2 or working towards)
Previous experience working within property industry (desirable)
urbanbubble
requires people who are professional, hardworking, innovative, and passionate and who are effective in their roles and who truly engage with the customer. We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.
If you believe you are the right candidate for the role
,
then apply asap. We'd love to hear from you!
INDLOW
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