Job Description

People are at the heart of what we do.

We are seeking a full-time Property Service Manager to join the Support Office in Stirchley, Birmingham, working 35 hours per week.

We want people who believe that the little things matter and will work together with our team to provide the best support for our residents.

We are looking for an experienced and dynamic property services professional to provide support to BCOP sites, and deliver our commitment to providing excellent quality homes to older people in Birmingham.

JOB DESCRIPTION

Responsible to

: Head of Housing

Responsible for (staff)

: BCOP DLO staff directly under their control.

Oversee capital, maintenance and repairs programmes to optimise outcomes and enhance efficiency, performance, compliance and value for money for the organisation. Be accountable to the Head of Housing for the control and management of BCOP's building and development projects, planned upgrades and cyclical maintenance including day to day repairs and one off development projects. Take primary responsibility for the management of both BCOP DLO staff and the management of Subcontract labour when used. Reporting when necessary to the Head of Housing any failings and action required under BCOP guidelines. Manage and supervise staff with the relevant areas of responsibility ensuring they operate within relevant legislative Health & Safety and safe working practices. Operate the Organisation's appraisal and personal development system encouraging all property services staff to update their existing skills as appropriate. To be responsible for and leading on the statutory compliance for our housing & care homes - these include Fire, legionella, electrical, gas, asbestos, lifts, damp/mould To assume the role of responsible person (RP) and/or appointed person (AP) for Fire Safety, Gas, Water Hygiene throughout our portfolio To be Principal Duty Holder (PDH) for BCOP electrical systems Assist in the recruitment of Property services staff within BCOP guidelines, ensuring appropriate checks are carried out as per BCOP recruitment.

Project Management

Manage projects in respect of development and building works. Ensure all building and development projects are financially appraised and delivered within target, reporting on a regular basis. Lead on the setting of budgets for projects that fall within the post holder's responsibility and undertake regular monitoring reporting to the Head of Housing, Chief Executive and Board of Trustees. Manage BCOP Cyclical maintenance and planned upgrades programmes in line with agreed plans and dates. Act as technical advisor to BCOP staff when called upon, providing advice in respect of design/building and maintenance matters so an appropriate solution can be executed. Offer support to Nursing Home Maintenance Managers, and General Managers with respect to Health and Safety and Compliance issues. Ensure Building information and compliance folders are available in all properties for staff to follow. Prepare for & lead on any external audits or assessments such as fire risk assessments, water risk assessments, insurance inspections, HSE & environmental health visits Appoint and monitor the work of contractors when used on projects under the post holder's control working within BCOP approved contractor's guidelines, including compliance checks. Undertake the management of major repair projects as required by the Chief Executive or Heads of Housing/Care. Manage BCOP fleet of vehicles Ensure BCOP policy rules are adhered to in respect of tendering for contracts under the post holder's control and reporting to the appropriate committee as required. Authorise the payment of accounts and invoices as laid down by BCOP financial standing orders. Prepare relevant specifications in conjunction with other BCOP staff or legal advisors for works undertaken by the post holder and to be delivered on behalf of BCOP. Assist management colleagues in the updating of BCOP relevant policy and procedure documents as and when they have a direct affect on the management of projects managed by the post holder. Lead on the creation/review of policies and procedures specifically related to the role. Assist the Chief Executive in the provision of property services management or consultancy services for other organisations as and when required. Act as the organisation's lead advisor in Health and Safety matters advising the Heads of Housing/Care & Chief Executive of legal and compliance issues working within BCOP Health and Safety documents undertaking regular audits when required and mandatory BCOP H & S manuals. Ensure that the organisation implements and monitors all relevant legislation and good practice guides in respect of diversity and equality.

Performance Management

Produce a Property Services/Asset Management strategy that reflects BCOP's business objectives, and review annually a property services delivery plan to deliver relevant, scheduled aspects. Manage and monitor the Delivery Plan ensuring individual and team performance targets are met either through the delivery of individual appraisal systems or team management skills. Provide regular reports to the Head of Housing & Chief Executive on property services performance issues as required. Ensure that Nursing Home General Managers and Head of Housing have regular property/safety related information to be included in their respective SIP. Attendance of Board meetings delivering reports as requested or required.

General

Maintain an awareness of and promote best practice in all areas of the post holder's responsibility. Promote and support a positive workplace culture, respecting all colleagues' areas of work and providing required information to support delivery of projects, marketing of voids and fundraising efforts. Ensure all assets, repairs, works orders and property related issues are properly recorded on HomeMaster, and create reports demonstrating compliance and repair response times. Ensure any communications with residents are recording on the relevant account. Any other task relevant to the role, reasonably requested within the line management structure.

About You

At least five years of property management experience in a building service environment for an organisation of at least a similar size to BCOP. At least three years working in a supervisory capacity being responsible for statutory compliance (Housing or FM) Relevant professional technical qualification (minimum L3) in - Gas, Electrical or Water Hygiene L3 qualification or higher in facilities management A detailed understanding of property services issues including legislative requirements, British standards, HSG & PAS guidance Specific knowledge of relevant construction and building maintenance issues. Understanding of outsourcing and contract management. Specific knowledge of the regulatory requirements of the TSA. Experience of using CAFM or CRM systems Experience of working to industry maintenance standards such as FSG20 or the HTMs Good general understanding of accounting and budget issues. Competent at using IT systems e.g. Outlook, Excel, property /repairs systems Hold a relevant H&S qualification e.g. NEBOSH Sound working knowledge of H&S regulations and requirements within a social housing and care/nursing setting Knowledge of relevant legislation and standards in property management, development, repairs and procurement of contractors Able to attend evening meetings and occasional weekend events. Full, clean driving licence (with business insurance)

Benefits you will receiving for being so caring to our residents:

Competitive salary Free membership into our company health cash plan Training opportunities to enhance your skills and career Enhanced annual leave for length of service Exclusive discounts on high-street shopping

About Us

We're BCOP, a charity that's been providing care and support to the older people of Birmingham for the last 79 years. We own three nursing homes and several housing schemes for older people in the city.

All three of our nursing homes have great local reputations - BCOP was given a carehome.co.uk 'Top 20 Recommended Small Care Home Group' award for the West Midlands in 2020. We know that little things matter and really get to know each resident as an individual. No matter what their role, every member of staff works together to provide the best possible support for our residents.

This post is subject to satisfactory enhanced disclosure.

Job Types: Full-time, Permanent

Pay: 50,000.00-55,000.00 per year

Benefits:

On-site parking
Application question(s):

You will be required to travel amongst our schemes, do you hold a valid driving licence?
Experience:

Property Management: 1 year (preferred) Health and safety: 1 year (preferred)
Licence/Certification:

NEBOSH qualification or equivalent (preferred)
Work Location: In person