Job Description

Job Summary

We are seeking a friendly and organised Qualified Dental Nurse/ Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth daily operations. This role offers an opportunity to work within a supportive team environment, contributing to patient care and the efficient running of the practice. The position is paid and suitable for individuals with a passion for healthcare and strong organisational skills.

Duties

All the Duties of Qualified Dental Nurse and opportunity for career progressions

Welcome patients warmly and assist with appointment scheduling, cancellations, and reminders Answer phone calls promptly and professionally, directing enquiries appropriately Manage patient records accurately using IT systems and maintain confidentiality at all times Handle administrative tasks such as processing payments, updating patient information, and filing documents Coordinate with dental staff to ensure smooth workflow during clinic hours Provide basic patient care support when necessary, including answering questions about procedures or treatments Maintain the cleanliness and organisation of the reception area to ensure a welcoming environment Assist with other administrative duties as required to support the dental team

Qualifications

GDC Registered and all CPD upto date

Previous experience in a reception or administrative role, ideally within a healthcare setting Excellent communication skills in English, both written and verbal Strong organisational skills with attention to detail Basic IT skills, including familiarity with dental or medical management software Knowledge of patient care principles and confidentiality regulations is advantageous Ability to work effectively as part of a team in a fast-paced environment Friendly demeanour with excellent customer service skills Relevant qualifications in nursing or healthcare are beneficial but not essential
This role is ideal for motivated individuals seeking to develop their career within dental healthcare, offering valuable experience in patient care and practice administration.

Job Types: Full-time, Part-time, Permanent

Pay: 13.00-15.00 per hour

Expected hours: 24 - 39 per week

Benefits:

Company pension Health & wellbeing programme
Work Location: In person