We are looking for a dedicated and friendly qualified Dental Nurse/ Receptionist to join our high performing team. The ideal candidate will provide a high quality chairside support to our clinicians and ensure a smooth, welcoming experience for all patients at reception.
This position requires strong communication and organisational skills, as well as a passion for helping others.
Reception duties
Greet patients warmly upon arrival and assist them with check-in procedures.
Schedule and confirm appointments, ensuring optimal use of the dentist's time.
Manage patient records, including updating personal information and treatment histories.
Answer phone calls and respond to enquiries regarding services, appointments, and finance applications.
Maintain a clean and organised reception area to create a welcoming environment for patients.
Collaborate with dental staff to ensure seamless patient flow throughout the practice.
Handle billing and payment processes efficiently while addressing any patient concerns regarding their accounts.
Dental Nurse duties
Assist the dentist during all clinical procedures, ensuring all correct instruments and materials are prepared.
Prepare treatment rooms before and after each patient.
Maintain high standard of infection control, including cleaning and sterilising instruments and surgery areas.
Ensure stock levels of material and consumables are maintained.
Provide support and reassurance to patients during treatments.
Follow all cross infection, health and safety protocols.
Requirements
Strong communication skills in English, both verbal and written, are required.
Excellent organisational skills with the ability to manage multiple tasks effectively.
Basic IT proficiency for managing appointment scheduling software and patient records.
Previous experience in a dental setting.
Fast learner with the ability to adapt quickly.
Confident and comfortable to be on social media.
Ability to work independently as well as part of the team.
A pro-active approach to problem solving and task management.
Desired
Experience in high end or private dental setting.
Customer service experience.
Dental Implant Nursing experience/knowledge.
Qualifications
Qualified Dental Nurse (GDC registered).
A friendly disposition with a commitment to providing exceptional patient service is essential. If you are passionate about contributing to a positive patient experience in a dental setting, we encourage you to apply for this rewarding position as a Dental Nurse/Receptionist.
Hours to be discussed
Job Type: Full-time
Pay: 13.00-16.00 per hour
Expected hours: 37.5 per week
Benefits:
Employee discount
Work Location: In person
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