Job Description

Quality Administrator

Eight Wealth Management - Totton

27,000 - 29,000

Are you someone who loves to keep things organised, accurate, and running smoothly? Do you enjoy supporting teams and making sure nothing slips through the cracks? If you're detail-driven and proud of doing things the right way, you could be our next Quality Admin.

About the Role

As a

Quality Administrator

, you'll play a vital role in supporting our Adviser Quality Assurance team. From reviewing adviser cases and documentation to tracking case activity and helping generate technical quotes, you'll ensure our high standards are consistently met. It's a fast-paced and rewarding role for someone who is proactive, process-focused, and enjoys working as part of a supportive team.

Key Responsibilities

Support the review of adviser documentation to ensure compliance and consistency Keep adviser licenses and records accurate and up to date Check charging codes and ensure the correct information is applied to all cases Help triage cases using Salesforce and monitor workflow on Monday.com Identify missing documents or errors and support quick resolution Assist with preparing Life Insurance and Protection quotes Help cross-check illustrations and supporting documents for accuracy Stay up to date with internal processes and provide general admin support to the QA team

What We're Looking For

Experience in an administrative or support role, ideally within financial services A great eye for detail and strong organisational skills Ability to manage tasks independently and communicate clearly with internal teams Willingness to learn and adapt in a fast-moving environment A team player who brings a proactive and positive attitude to every day

What We Offer

Hybrid working

: 3 days in the office, 2 days wherever you work best

Performance bonus

+

Company-wide bonus

(when Eight hits targets)

28 days' holiday

+

bank holidays

+

your birthday off

Private medical insurance

&

life assurance

(4x salary)

Wellbeing support

: EAP, mental health helpline, cycle-to-work scheme

Free mortgage and pension advice

from our in-house experts

Volunteering time

: 8 paid hours annually via The Eight Foundation

Regular socials & epic events

Job Types: Full-time, Permanent

Pay: 27,000.00-29,000.00 per year

Additional pay:

Yearly bonus
Benefits:

Bereavement leave Company events Company pension Employee mentoring programme Free parking Health & wellbeing programme On-site parking Private medical insurance Referral programme Work from home
Schedule:

Monday to Friday No weekends
Work Location: In person