Job Description

Job Advert

Summary

Caddick Construction is a family-owned business renowned for quality, integrity, and innovation in the construction sector. We are looking for a proactive and detail-focused Quality & Aftercare Manager to join our team, based in Wakefield and covering the Yorkshire & North East region. This role is critical to ensuring defect-free project handovers and delivering excellent post-handover customer service. You'll manage quality processes, investigate and resolve defects, and coordinate consultants, subcontractors, and suppliers to maintain the highest standards. At Caddick Construction, we value our people and prioritise collaboration, transparency, and career development. This is an excellent opportunity to become a vital part of our growing team.

What You'll Do

Identify potential defects or legacy issues during preconstruction. Support project teams and supply chain partners in meeting specifications, drawings, and Project Quality Plans. Assist site teams in achieving defect-free handovers in line with Caddick's completion strategy. Carry out inspections and use quality checklists to identify defects. Ensure site teams comply with the company's Quality Management System and address defects promptly. Report and log all defects on internal systems, raising reports and tracking progress. Coordinate contractors during the defect liability period and quality-check their work. Manage estimates, budgets, timetables, and resources; track costs against recoveries. Handle insurance claims and ensure retention recovery, allocating costs where appropriate. Share lessons learned with preconstruction, production, and supply chain teams. Stay updated on new products, construction techniques, and best practice in the industry.

What We're Looking For

Skills and Experience

Strong technical knowledge of construction build processes, methods, and defects. Ability to accurately interpret construction information and drawings. Proven track record in pre-construction and construction delivery across multiple projects. Detailed understanding of construction packages and installation methods. Knowledge of building code requirements and scheduling methods.

Personal Attributes

Excellent communication and client relationship-building skills. Strong planning, organisational, and time management abilities. Commercially aware with a good understanding of cost, profit, and value. Proactive problem solver with strong persuasion skills. Quality-focused with excellent attention to detail.

Qualifications and Training

Multi-skilled trade background or degree qualification. Good knowledge of health & safety practices and legislation. Proficient in Microsoft Office (Outlook, Word, Excel). SMSTS or IOSH Managing Safely (essential). First Aid Certificate (desirable).

Why Join Caddick Group?

Competitive Compensation and Benefits:

We offer a competitive salary package and comprehensive benefits to support your career.

Career Growth:

As part of a growing organisation, you'll have clear opportunities for professional development and progression.

A People-Centred Approach:

We prioritise collaboration, integrity, and long-term partnerships, making Caddick Group a great place to grow your career.

Equal Opportunity Employer:

Caddick Construction is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected, regardless of background, identity, or status.

Caddick Group Benefits

Health and Wellbeing:

We are committed to supporting our colleagues' health and wellbeing through our Employee Assistance Programme, offering 24/7 confidential support for you and your family on a wide range of issues. We also promote cancer awareness through PSA (Prostate-specific Antigen) testing and host breast cancer awareness sessions.

Birthday Day Off:

Enjoy a discretionary day off each year to celebrate your birthday!

Additional Annual Leave Purchase Scheme:

You can purchase up to 5 extra days of holiday and spread the cost throughout the year. We believe it's important to take time away from work for your wellbeing.

Caddick Hub:

Our exclusive colleague discount programme helps you save money on everything from groceries and holidays to new technology and cinema trips.

Enhanced Family Friendly Leave:

We offer enhanced parental, maternity and paternity leave to support you in balancing work and family life.

Ride to Work Scheme:

Take advantage of tax and national insurance savings of up to 47% and spread the cost of a new cycle and accessories over 12 months.

Pension:

Caddick Group contributes 5% to your pension to support your long-term financial wellbeing.

Continuous Professional Development:

We're passionate about your growth. You'll have access to learning and development opportunities to advance your skills and career.

Private Healthcare & Medicash:

We offer a private healthcare scheme (treated as a benefit in kind).

Life Assurance:

Enjoy peace of mind with life insurance providing death-in-service cover of up to 4x your salary, valid up to age 70.