Job Description

Quality & Compliance Manager

We have an exciting opportunity for an experienced Quality and Compliance Manager to join the Operational Excellence and Compliance Department at our Dunstable site. The Quality Manager will lead, coach & develop a team of Quality employees to support the Dunstable site ensuring that products and processes comply with specifications, HACCP principles and BRC/ISO and Customer requirements.

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Key Areas of responsibility?

Review and maintain the Quality Management System - Standard Operating Procedures (SOP), Work Instructions (WI), spreadsheets, Technical/Quality Agreements

Coordinate and Lead with BRC unannounced audit preparation and act as Leader

Senior member and coordinator of the HACCP systems for the site.

Lead site quality audits and visits.

Coordinate and carry out internal audits (systems and GMP) with robust corrective action close outs.

Continual assessment & improvement of the Manufacturing Site Standards

Manage the concession and non-conformance systems with appropriate corrective actions, on site and with suppliers

Manage and coordinate customer complaints investigations and corrective action close outs

Manage and coordinate pest control site visits and corrective action close outs

Communicate with customers, suppliers, and service providers

Support the development team during the concept to launch process to ensure all new products, once launched, comply with all current systems

Maintain QA audit schedule

Manage returns and rework

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The Person?

Strong individual with an analytical approach with attention to detail

Self motivated and can work under pressure

A can-do attitude, able to overcome obstacles with a team approach

Ability to inspire and motivate others using appropriate leadership styles

Organisational and planning skills to manage your time and to meet deadlines and objectives

Interpersonal skills that enable you to collaborate with people at all levels and to motivate others

Written and spoken communication skills that allow you to inform and advise others clearly

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Knowledge, Training and Experience required?

Minimum 5 years' experience managing and coordinating Quality, within a manufacturing environment. (essential)

Implementation and management of Quality - ISO 9001; ISO 45001; ISO 14001 and BRCGS (essential/desirable)

HACCP Level 3 (essential)

Lead and Internal Auditor qualification or experience (desirable)

Excellent IT skills, proficient with all Microsoft Office Packages, ERP and Quality software systems

Previous experience in the design and delivery of quality training solutions and assessing the effectiveness of such training interventions

Strong experience in Root cause analysis and corrective actions implementation

NEBOSH Certification (desirable)

Continuous Improvement mindset and experience

Package:

Competitive Salary based on skills experience and qualifications Holidays start at 25 Days + Bank Holidays Employee Referral scheme Life Insurance Company Sick Pay (After qualifying period)

What to do next?

If you would like to be considered for this opportunity, please apply via clicking the link to start your application.

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This role is being advertised internally and externally and is open to all members, agency, and contractors.

Job Types: Full-time, Permanent

Benefits:

Health & wellbeing programme On-site parking Referral programme
Schedule:

Monday to Friday
Application question(s):

Do you have at least 5 years experience managing and coordinating Quality in a manufacturing environment? Do you have experience implementing and managing Quality - ISO 9001, ISO 45001, ISO 14001 and BRCGS? Do you have HACCP Level 3? Do you have the legal right to work in the UK?
Work Location: In person

Application deadline: 12/06/2025
Reference ID: QCM-DUN-0525