Job Description

My name is Michael, I am the owner of Littlehampton Natural Health Centre. I took over the clinic in 2017, with the clinic being established in Littlehampton since 1992. Since 2017 we have fully renovated the clinic, brought on some incredible practitioners and now serve our community with the highest quality of care and customer service.

We are looking for a part-time Receptionist / Clinic Assistant to help run our busy front desk. The clinic runs at a fast pace, and the role includes answering calls, replying to emails, scanning in and preparing paperwork, using computerised diary management software, managing the flow of patients throughout the clinic, and other tasks to keep the clinic functioning at its best.

We are looking for someone with a strong customer service background, is confident in themselves and has strong communication skills both face to face and over the telephone. The job is fast paced and you often need to think on your feet, while multitasking and maintaining an eye for detail.

To summarise what this role will include:

- For the most part you will be customer facing! You will have to feel comfortable and confident when speaking with people, while having a caring and compassionate manner.

- You must be computer literate. We use Apple MAC, however if you haven't used this before, full training can be given (they are very easy and simple to use once you have been shown how, so please don't let that put you off!)

- Diary management! You will be in control of the Chiropractic, Osteopathy, Podiatry, Massage and Physiotherapy diaries, booking and rescheduling appointments.

- You will be taking and making telephone calls throughout the day, so you must have an exceptional telephone manner!

- You must be very organised, have exceptional admin skills and be able to not only follow processes, but be proactive in creating more efficient systems.

Overall, we are looking for someone that is friendly, always has a smile on their face, good communication and is reliable.

What are the hours?

Approx. 25 hours per week (with some flexibility required):

Monday 8:30am to 6:15pm.

Tuesday 8:30am to 6:15pm.

Friday 8:30am to 5:15pm.

However alternative days can be discussed at the interview stage.

Please note: Hours may occasionally vary depending on patient and practitioner needs. Flexibility to cover occasional staff absences or holidays would be appreciated.

What can we offer you?

14.00 per hour starting rate.

Loyalty bonus.

Full training provided on systems and clinic procedures.

Opportunity to be a valued part of a passionate and caring team.

We are looking for someone to start

ASAP!

If you are interested in joining our team, please send a

Covering letter with a short blurb about yourself outlining the following;

- Why you would be interested in coming to work for us?

- What you have to offer us?

- And anything else you think would be relevant, interesting or you think we should know about?

Also please include a CV, however this is most certainly secondary to the covering letter

IMPORTANT - A cover letter is required to be considered/shortlisted for interview.

Please apply via Indeed, and we'll be in touch to confirm if you've been shortlisted.

Interviews to be scheduled Monday 14th July and Fri 18th July 2025

Thank you for considering this opportunity -- we look forward to hearing from you!

Warm regards,

Michael

Job Type: Part-time

Pay: 14.00 per hour

Expected hours: 25 per week

Benefits:

Company pension Free parking On-site parking
Schedule:

Day shift Every weekend Monday to Friday
Ability to commute/relocate:

Littlehampton BN17 5JU: reliably commute or plan to relocate before starting work (required)
Application question(s):

Have you attached a cover letter with your application?
Work Location: In person

Reference ID: LNHC-Reception/June 2025
Expected start date: 01/08/2025