Job Description

Did you know that going to the dentist can actually be a really nice experience?

At Smile Up Dental that's the very essence of what we do and as the first point of contact our Reception Front of House team is crucial in delivering this. From first contact to discharge from a course of treatment, the front of house experience is key to delivering the "laid back vibe" for which we are known.

If you have a passion for first class customer service, an interest in dentistry and want to be part of a professional, fun, energetic & committed team then this is the role for you! And don't worry if you've no experience in dentistry, full training will be provided.

No two days will feel quite the same, but they will all involve you in making every patient's experience with us simple, smooth & effortless. Whether dealing with a new or existing patient routine enquiry, a request for emergency dental assistance, explaining cost and payment options for a treatment or working with a clinician to plan the steps of a complex extended treatment, your ability to listen and understand each patient's unique questions & concerns will ensure they feel understood and well informed.

Qualifications, skills & experience

What's key is your

understanding of the importance of customer experience;

communications skills;

teamwork;

curiosity and keenness to learn; &

general IT skills

Previous dental experience whilst helpful, isn't essential as comprehensive training programme will support the successful candidate.

Benefits

The role carries a salary commensurate with your level of experience as well as pension arrangements. And what's more, as a business with plans for significant growth there will be opportunity for you to learn and grow your career with Smile Up.

Job Types: opportunities full-time & part-time

Job Types: Full-time, Part-time

Part-time hours: 24-40 per week

Job Types: Full-time, Part-time, Permanent

Job Type: Permanent

Benefits:

Company pension Employee discount Training opportunities and career development

Schedule:

Day shift Weekend availability

Language:

Fluency in English essential. Fluency in Spanish an advantage
Expected start date: 19/05/2025

Job Types: Full-time, Permanent

Expected hours: 32 - 40 per week

Benefits:

Company events Company pension Employee discount Sick pay
Schedule:

8 hour shift Monday to Friday Weekend availability
Experience:

Customer service: 1 year (preferred)
Language:

Spanish (preferred)
Work Location: In person

Expected start date: 01/06/2025