Full-Time Hotel Receptionist - The Westbridge Hotel
The Westbridge Hotel is a stylish, independent
boutique hotel
offering 80 elegant bedrooms in the heart of
Stratford
, with excellent transport links to central London.
We are excited to offer an
amazing opportunity
to join our
Front Office team
as a
Full-Time Receptionist
.
About the Role:
As a Hotel Receptionist, you will be the
first point of contact
for our guests across
Reception, the Bar, and the Lounge
. Your warm welcome, attention to detail, and excellent communication will be key in delivering a
five-star experience
and maintaining our hotel's outstanding reputation.
What We are Looking For:
Proven
experience
in a hotel receptionist role
Strong
communication and interpersonal skills
A genuine
passion for delivering exceptional customer service
Confidence and professionalism in a guest-facing environment
Previous experience using Opera PMS
- this is essential*
Key Responsibilities:
Greeting and checking in/out guests in a professional and friendly manner
Handling guest queries and requests efficiently
Managing bookings and reservations using
Opera PMS
Liaising with other departments to ensure seamless service
Serving at the Bar (inclusive of alcohol) and baking pizzas as required
Working Hours
Full-time - 40 hours per week
, across
5 days
, including weekends
Shift pattern
includes a mix of:
Morning shifts
: 6:45 AM - 3:15 PM
Afternoon shifts
: 2:30 PM - 11:00 PM (Majority of shifts)
Eligibility
All applicants must have the
right to live and work in the UK
. As part of our recruitment process, you will be required to provide documented proof of eligibility.
Job Type: Full-time
Pay: 25,640.00 per year
Benefits:
Canteen
Company pension
Discounted or free food
Employee discount
Work Location: In person
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