Job Description

Job Title: Receptionist (Medical Secretary)



Location: Edinburgh



Contract: Full-time (Evening and Weekend flexibility required)



Salary: Negotiable



We are currently seeking a dedicated receptionist to join our team.

Ideal Candidate Should:

Exhibit professionalism and be courteous with everyone. Have great verbal and written communication skills. Have experience in audio typing, with the ability to type quickly and produce accurate, high-quality work. Possess strong organisational abilities, managing patient data and appointments efficiently. Thrive in a fast-paced environment, staying calm under pressure. Work independently, prioritising tasks effectively. Ensure attention to detail, especially regarding patient details. Be adept at multi-tasking: handle calls, set appointments, and assist patients. Be proficient in Microsoft Office & Patient Management System (training provided). Uphold patient confidentiality and adhere to regulations.

Key Duties:

Audio typing: Transcribe dictated medical letters, reports, and clinical notes accurately and efficiently Telephone and Email Management: Handle incoming calls and emails efficiently, providing accurate information, prioritising queries, and directing messages appropriately. Appointment Coordination: Schedule and confirm patient appointments, liaising with consultants and the wider team to ensure smooth clinic operations. Health Records Management: Maintain patient files, ensuring accurate storage, retrieval, and electronic record-keeping in line with GDPR and confidentiality regulations. Payment Processing: Take payments from patients, issue receipts, and ensure financial transactions are recorded correctly. General Administrative Support: Perform a variety of office duties, including scanning, photocopying, sorting post, and keeping workspaces organised. Reception and Patient Interaction: Welcome patients, check them in, and guide them through their appointments, ensuring a professional and friendly experience. Collaboration with the Medical Team: Work closely with consultants, nurses, and fellow admin staff to support seamless patient care and hospital efficiency.

Please

Apply below or call us on

0121 270 8878. Between 09:00-17:00 Monday to Friday



Email us on

team.admin@medicopartners.com

for assistance with this job.