Job Description

Receptionist / Personal Assistant to Director - Hourly Wage

Rukman Ltd - London N12 9QL

About the Role

We are seeking a highly organized and adaptable individual to join our property business as a part-time Receptionist and Personal Assistant to the Director. Based at our self-storage facility, this dual role offers exposure to a dynamic business managing self-storage operations, property development projects, a residential and commercial rental portfolio, and serviced office spaces.

This position requires exceptional multitasking abilities, strong organizational skills, and the ability to manage diverse responsibilities across on-site reception duties at the self-storage facility and broader executive support for the director.

Company Overview

Our director oversees several complementary property businesses spanning self-storage facilities, property development and refurbishment projects, a substantial rental portfolio, and serviced professional spaces. The business continues to expand, creating opportunities for growth and professional development.

Reception & Front Office (Self-Storage Facility & Air BnB Rental Properties)

Greeting customers, visitors, and contractors at the self-storage facility and Air BnB properties on-site. Managing customer inquiries about storage units, pricing, and availability Processing bookings, move-ins, and move-outs for storage customers and air bnb tenants Managing incoming calls, emails, and general correspondence Handling front desk operations and maintaining a welcoming, secure environment Managing facility access, security procedures, and customer check-ins Coordinating with maintenance and contractors for facility operations i.e. cleaner Managing office supplies and ensuring reception area is well-organized Assisting customers with payments, account queries, and general support Monitoring late payments and implementing collection procedures

Personal Assistant Duties

Managing the director's appointments and commitments alongside business schedule Providing comprehensive day-to-day support to the director Handling confidential information with appropriate discretion Acting as first point of contact for calls, emails, and visitors Assisting with invoicing and payment processing using Xero accounting software (comprehensive training provided) Reconciling rental accounts across multiple properties and business units Supporting social media presence and digital marketing initiatives Managing one-off assignments with attention to detail and efficiency

Person Specification / Essential Qualifications & Experience

Proven experience as a Receptionist / Personal Assistant (minimum 2+ years) Demonstrated experience in administrative roles requiring high levels of organisation Proficiency with Microsoft Office suite, with advanced Excel skills (pivot tables, formulas, data analysis) Excellent written and verbal communication skills with impeccable grammar Experience handling confidential information with discretion Proven ability to work independently and take initiative Exceptional attention to detail and accuracy Strong time management skills and ability to prioritise effectively
Working Arrangements

Flexible working hours (25-40 hours per week) including working on weekends Office-based presence Ability to adapt schedule according to business requirements
What We Offer

Hourly wage from 13-15 per hour Scope to become a site manager - progressive career development Opportunity for growth and development within expanding businesses Diverse and engaging workload with exposure to multiple business sectors Comprehensive training and professional development opportunities Flexible working arrangements to accommodate work-life balance
Application Process

Please submit a comprehensive CV detailing your relevant experience and specific interest in this position.

Job Type: Part-time

Pay: From 13.00 per hour

Benefits:

Flexitime
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in London N12 9QL