Job Description

Would you like to play a key role in a GP surgery?

St Johns Surgery is a busy, friendly practice with two sites located in Bromsgrove, Worcestershire. We are looking to recruit one part time receptionist / care navigator to work in our main surgery in Bromsgrove for 4 afternoons/week (Monday, Tuesday, Thursday and Friday, 1pm - 6:30pm each day)

Candidates need to have exceptional customer service skills to interact with patients and the wider health care team. The successful candidate will also be willing and able to provide cover for holidays and sickness when required.

We are seeking an individual who is highly organised, confident and self-motivated and who has the ability to work effectively as part of the team. Good communication skills (both written and oral) are essential, as is the ability to work independently.

The ideal candidate will have previous experience of working in a GP surgery. However training will be provided to suitable candidates.

In summary, reception responsibilities include:

Greeting patients on arrival Handling appointment requests from patients Directing patients to the most appropriate healthcare provider (care navigation) Providing test results to patients following GP review Dealing with patient queries and requests for assistance Consulting with members of practice team regarding patient queries Processing patients' changes of address Any other tasks allocated by the Reception Manager that are deemed appropriate to the role. Actioning any other tasks that may be required by the Partners and Management Team to meet the needs of the business.
The role is based at St Johns Surgery, BHI Parkside, Stourbridge Road, Bromsgrove B61 0AZ

Salary: 12.21 per hour

Pension: Access to NHS Pension Scheme

Closing date: Monday 27th October, however we reserve the right to close the application process early if there are sufficient suitable candidates.

Job Types: Part-time, Permanent

Pay: 12.21 per hour

Benefits:

Company pension
Education:

A-Level or equivalent (preferred)
Experience:

GP Receptionist/Administrative: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person