Receptionist/healthcare Navigator
Redditch, ENG, GB, United Kingdom
Job Description
We are a busy GP practice with 17,800 patients. We are seeking an enthusiastic and motivated individual with a sound clerical and customer service background to join our reception team. The role will involve face to face reception work, answering telephone calls, and administrative work in a very busy GP surgery.
Hours are to be confirmed and will be discussed at interview.
Main duties of the job:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Assist with day-to-day administrative duties.
Some evenings (and weekends in the future) will be required.
Essential Experience:
Office experience Customer Service experience I.T literate
Desirable
Experience of working in a healthcare setting
Experience of using Emis Web
Job Types: Full-time, Part-time, Permanent
Pay: 12.21 per hour
Benefits:
Additional leave Company pension On-site parking
Schedule:
Monday to Friday Weekend availability
Work Location: In person
Application deadline: 10/07/2025
Reference ID: Receptionist/Healthcare Navigator
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Job Detail
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Job IdJD3256202
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRedditch, ENG, GB, United Kingdom
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EducationNot mentioned