Job Description

Our Values:

We Care Group's Core Values of Family, Honesty and Respect are the foundation of everything we do. We work with residents, their families and friends to understand their unique needs and preferences. We don't make assumptions about the care they are going to need, or put in place a standard care plan. Our plans and our approach are tailored to individual residents - it is person-centred care in its truest form. The well-being of our people is equally important to us. We are so proud of our We Care Group team - made up of more than 1,850 talented people - and as well as being brilliant at what they do we want them to love what they do too. We invest in their training, development and wellbeing, enabling them to build rewarding careers, and provide the personalised specialist care that residents, their families and friends expect.

About Us:

We Care Group is an award-winning specialist care provider, our reputation is built on more than 18 years of experience in care and we work hard to make sure that all of our homes provide a safe, homely and happy setting for residents - we want our homes to be their homes. This also means that all of our 35 homes are completely unique, designed to meet the individual needs of our residents and make the most of the home environment and its surroundings.

About The Role

Job Overview

We are looking for a dedicated and experienced Regional Manager to lead our team within our North West region.. You will ensure the efficient delivery of our 3 pillared approach of People, Quality and Performance by effectively managing and supporting our team of Registered Home Managers. Naturally, it is important you share our Company Values of Family, Honesty and Respect.

People:

To lead and mentor a team of Registered Home Managers across the region, fostering a culture of teamwork and collaboration to ensure key metrics under our 3 pillared approach are being achieved. To work closely with colleagues in Operations, People, Quality and Finance to align with company objectives and strategic plans. To build and maintain good relationships with external stakeholders to ensure effective communication.

Quality:

Ensure compliance with regulatory standards, policies, and procedures governing our care homes through regular audits and inspections to maintain 'Good' CQC ratings. Ensuring the smooth operation of the Home's Quality Management System through regular reviews and audits, together with ensuring sustained progression with the Home's Improvement Plans.

Performance:

Ensure various metrics are met with regards to Occupancy, Costs and Agency Use.

Qualifications and Skills:

Proven experience in a senior management role within health and social care sector, particularly in elderly care homes. Successful track record of managing multi-site operations and leading teams to achieve strategic objectives. Strong knowledge of CQC regulatory requirements and standards relevant to care home services. Exceptional leadership, communication, IT, and people skills. Ability to analyse data, identify trends, and make informed, data-driven decisions to enhance performance. Commitment to delivering high-quality care and promoting the well-being of residents. Familiarity with IT systems and industry-specific digital software. Willingness to travel within the region and to other locations as required.

Strictly no agencies - any CV's submitted on a speculative basis will be discounted from the recruitment process.

Required Criteria

Right to live and work in the UK

Skills Needed

Establishing Rapport With Clients, Managing Integrated Teams, Ability to Identify and Anticipate needs, Legislative Compliance Skills

About The Company

We treat all of our residents as individuals. We care about their unique needs as well as their likes and dislikes, hobbies and past times. We make sure every one of our residents is provided with a completely personalised care plan; giving them dignity, choice and independence in a home from home environment.


Our reputation is built on more than 15 years of experience in care and we work hard to make sure that all of our homes provide a safe, homely and happy setting for residents - we want our homes to be their homes. This also means that all of our 30 homes are completely unique, designed to meet the individual needs of our residents and make the most of the home environment and its surroundings.


Each home has a dedicated team delivering round-the-clock care to meet the varying and often complex needs of our residents. We continually invest in our homes and this, as well as our rigorous quality and safety standards, enables us to ensure our homes meet our exceptionally high standards and deliver the best support and care to residents.

Company Culture

As a family run business, we treat our people like they deserve to be treated; with dignity, compassion and respect. The principles of equality and inclusion are at the heart of everything we do and we are committed to creating a workplace community where everyone is treated fairly and which is representative of the people that we support.


We work hard to create a caring and welcoming environment for our residents based on our core values of privacy, independence, dignity and choice. We do the same for our people; nurturing their talents and celebrating their uniqueness to create a diverse, inclusive workplace where there are opportunities for everyone to grow and thrive.


We want our people to be themselves; bringing their best self to work so that they can provide the best care. That's why we have a dedicated training course in equality and inclusion for our teams and operate a fair and open recruitment process. We also offer competitive rates of pay, flexible working hours, free uniforms and a range of benefits.


And we want you to be part of our future, helping us to grow as a family and put our residents and team members at the heart of everything we do.

Company Benefits

We Care Group is a family of people passionate about delivering the very best care. As well as caring for our residents, we care for our teams.


We invest in their learning and development, support them in their career progression and put their health and wellbeing at the heart of our approach. And we want our people to love what they do. So in addition to ongoing training and support, we offer savings on everyday expenditure to all our home teams through the online platform, Staff Treats; the leading employee benefits and discounts provider in the UK.


Each month team members will have access to discounts at over 3,000 brands such as Vue, Apple, M&S, Zara and Starbucks plus savings in dining, movies, vacations, technology and groceries as well as e-vouchers and cashback.


All team members have the opportunity to receive monthly and annual performance-related bonuses and we also provide free uniform and DBS checks. But we don't stop there. We think our people are the best at what they do and we celebrate this through our monthly recognition scheme and our annual celebratory recognition event.


Vacation, Paid time off, Retirement plan and/or pension, Flexible schedule, Employee development programs, Free parking, Referral bonus, Open office, Company retreats, Competitive salary, Long service recognition, Perks Card, Wellbeing Scheme, Shopping Cashback, Social Opportunities, Employee of the Month, Employee Recognition Scheme

Salary

65,000.00 per year