Job Description

Location:

Office based in Basingstoke, with coverage across Southampton, Portsmouth, Isle of Wight, and Reading.

Salary & Benefits

40,000 - 45,000 per annum (higher for exceptional candidates). Annual performance-related bonus. Opportunity to contribute to the growth of a forward-thinking business. Supportive and understanding Director with regular 1:1s.

Role Summary

We are seeking a highly skilled and motivated Registered Manager to lead and develop our supported living services for adults (18+) with learning disabilities, autism, mental health, dementia, and complex needs. The ideal candidate will have strong leadership skills, excellent sector knowledge, and the ability to drive compliance, quality, and community engagement while ensuring the service is safe, effective, and person-centred. This is a new business, so we're looking for someone with drive, ambition, and proven experience in growing a service. Strong business development skills and the ability to build effective networks will be essential.

Key Responsibilities

Secure CQC registration for "Accommodation for persons who require personal care," including statement of purpose and service-user categories. Develop and implement policies and procedures covering safeguarding, health & safety, medication, complaints, and data protection. Lead comprehensive needs assessments and co-produce personalised support plans with residents. Ensure environments and staffing models meet the needs of individuals with learning disabilities, autism, dementia, and mental health needs. Recruit, induct, and develop a stable core team, embedding effective supervision, appraisal, and reflective practice. Design and deliver an audit calendar covering care records, risk assessments, infection control, medication, and estates checks. Implement a digital incident-reporting system and monitor weekly trends to ensure rapid corrective actions. Prepare and deliver Quality Improvement Plans (QIP) aligned to CQC's five key questions. Create and monitor budget models, including staffing ratios, occupancy targets, assistive-tech investment, and financial sustainability. Develop relationships with commissioners, local authorities, and NHS partners to strengthen referral pathways and service visibility. Lead community engagement activities: networking events, social media presence, local advertising, and outreach (leaflets/posters). Host service launch events and 'meet-the-team' sessions with families, commissioners, and community groups.

Candidate Requirements

QCF Level 5 in Leadership for Health & Social Care (or working towards). Proven experience in managing supported living or residential services for adults with complex needs (LD, autism, dementia). Strong leadership skills with the ability to inspire and manage teams effectively without micromanagement. Sound knowledge of CQC regulations, compliance, and quality improvement processes. Excellent communication, networking, and stakeholder management skills. Ability to build strong relationships with local authorities, commissioners, and community organisations. Commercial awareness with an understanding of budgets, financial sustainability, and service growth.

First 6 Months Focus

Achieve CQC registration and establish core compliance systems. Recruit and stabilise a dedicated care team. Build local authority and commissioner relationships across Hampshire and surrounding areas. Launch community outreach initiatives (events, social media, local advertising). Develop and implement the first Quality Improvement Plan (QIP).
If you are an experienced care manager ready for your next challenge and want to be part of an exciting new project, we'd love to hear from you. Apply today with your CV and join us in shaping high-quality supported living services. If you have any further questions about the role, please don't hesitate to reach Michaela at michaela@katacare.co.uk.

Job Types: Full-time, Permanent

Pay: 40,000.00-45,000.00 per year

Benefits:

Casual dress Work from home
Ability to commute/relocate:

Basingstoke RG24 8UP: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you currently hold your level 5 in health and social care?
Experience:

Registered Management: 2 years (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Location:

Basingstoke RG24 8UP (required)
Work Location: Hybrid remote in Basingstoke RG24 8UP