An exciting opportunity has arisen to join a rapidly expanding company working within the insurance medical industry, specialising in the rehabilitation of people involved in accidents.
If you care focused and looking to join an organisation that is thriving on success, then The Rehab Network is your employer of choice. We have an exciting opportunity for a Rehab Co-ordinator to join us as we continue to expand.
The Rehab Network specialises in arranging a wide variety of rehabilitation and diagnostic services to the insurance industry for people who have incurred injuries and require support to return to their normal activities.
The Rehab Co-ordinator is responsible for arranging and supporting the smooth delivery of patient care services. This role involves acting as the central point of contact between patients, clinicians and referring parties, ensuring clear communication and efficient co-ordination of appointments, treatment plans and progress updates.
Strong organisational skills, attention to detail and a patient-centred approach are essential, as the role contributes directly to positive patient experiences.
Key Responsibilities:
Act as the first point of contact for patients, referrers and clinicians providing timely and professional communication.
Coordinate patient appointments, assessments and treatment schedules.
Monitor the patient journey from referral through to discharge, addressing queries and escalating issues where appropriate.
Maintain accurate records using our case management systems in line with data protection and confidentiality requirements.
Liaise with clinicians and service providers to ensure treatment plans are delivered to agreed service levels.
Provide regular updates to referrers.
Essential Skills and Experience:
Strong organisational and time management skills
A patient-centred, professional and empathetic approach.
Excellent communication skills- verbal and written.
High level of accuracy and attention to detail.
Ability to maintain confidentiality and handle sensitive information appropriately.
Proficiency in IT skills including Microsoft Office and Outlook.
Familiarity with order entry systems and inventory management processes.
Desirable Skills and Experience
Previous experience of working within a healthcare, rehabilitation or similar setting.
Previous experience in a medical, dental, opthalmic, legal, insurance-based setting.
What We Offer
Full training is provided through an induction programme.
Free on-site parking.
Regular team working social events.
Bonus structure.
Loyalty bonus.
Shopping discounts.
Company pension.
A cycle-to-work scheme is available.
Hours:
Office based. Monday-Friday 9am to 5pm.
Please submit your CV along with a cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview.
Job Type: Full-time, Permanent.
Ability to commute/relocate: Thornton Cleveleys, FY5: reliably commute or plan to relocate before starting work (required)
Education:
GCSE or equivalent (required)
Experience:
Work: 3 years minimum required
Administrative: required
Work Location: In person- Marsh Mill Village, Fleetwood Road North, Thornton Cleveleys FY5 4JZ
Job Types: Full-time, Permanent
Pay: 24,500.00-26,325.00 per year
Benefits:
On-site parking
Store discount
Work Location: In person
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