Job Description

Job Summary

We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic team. The ideal candidate will possess excellent communication skills and a passion for customer service. As a Retail Sales Associate, you will play a crucial role in providing an exceptional shopping experience for our customers, assisting them with their needs, and driving sales through effective upselling techniques.

Duties

- Greet customers warmly and assist them in locating products within the store.

- Provide knowledgeable advice on products and services to enhance customer satisfaction.

- Engage in upselling techniques to maximise sales opportunities while ensuring customer needs are met.

- Maintain an organised and tidy sales floor, ensuring all merchandise is displayed attractively.

- Handle customer inquiries and complaints with professionalism and courtesy.

- Process transactions accurately using the point-of-sale system, including cash handling and basic maths skills.

- Collaborate with team members to achieve sales targets and maintain a positive work environment.

- Stay informed about product knowledge, promotions, and store policies to effectively assist customers.

Qualifications

- Previous retail experience is preferred but not essential; a willingness to learn is key.

- Strong organisational skills with the ability to manage time effectively in a fast-paced environment.

- Excellent phone etiquette for handling customer calls professionally.

- A proactive approach to selling with an aptitude for upselling products based on customer needs.

- Basic maths skills for processing transactions accurately.

- A friendly demeanour and a genuine interest in helping customers find what they need.

Join us as a Retail Sales Associate and contribute to creating memorable shopping experiences while growing your career in retail!

Job Type: Part-time

Pay: 7.55-12.21 per hour

Expected hours: No less than 18 per week

Additional pay:

Bonus scheme
Benefits:

Employee discount Store discount
Schedule:

Day shift Holidays Weekend availability
Experience:

Retail sales: 1 year (preferred) customer service: 1 year (preferred)
Work Location: In person