Job Description

Are you a people-focused, organised individual with a passion for volunteering and community engagement?

We are looking for a proactive and compassionate

Retail Volunteering Partner

to join our People Services team and help ensure that

St Peter & St James Hospice

is the place of choice to volunteer in our local community.

This is a key role supporting the recruitment, engagement and retention of our valued retail volunteer workforce -- from their first contact with the hospice right through to ongoing development and support.

Job Details:

Location:

St Peter & St James Hospice Distribution Centre, Hurstpierpoint, BN6 9ES

Salary:

11,435 - 11,776 per annum (26,800 - 27,600, full-time equivalent)

Contract Type:

Permanent, part-time

Working Hours:

16 hours per week, worked over 2 or 3 days (Flexibility around working days, at least one day based at the Distribution Centre and one day based in a retail store)

Closing Date:

We will be shortlisting and interviewing as applications are received, so early applications are encouraged.

As a key part of our team, you will:

Support the recruitment, onboarding, and induction of volunteers across the retail areas of the organisation. Champion volunteer engagement through events, communication, and presence across our sites. Maintain accurate records using our volunteer management system (Better Impact). Help promote volunteering through campaigns, events, and external engagement activities. Work closely with retail volunteer managers and the Volunteer Development Manager to ensure volunteers feel supported, valued and connected. Be a point of contact for volunteer-related queries and help resolve issues in a compassionate, professional way.
This is a fantastic opportunity to make a real impact in a values-driven organisation where volunteers play a vital role in everything we do.

What We're Looking For:

To thrive in this role, you will have:

Experience supporting or coordinating volunteers or people services activities. A proactive, approachable, and organised working style. Excellent interpersonal and communication skills. Strong IT skills, including Microsoft Office 365. An understanding of the importance of confidentiality and good record-keeping. The ability to work independently, manage multiple tasks, and meet deadlines. A full driving licence and access to a vehicle (for visiting our retail shops and sites).

Why Join Us?

Make a real difference in the lives of patients, carers and your local community. Be part of a warm, supportive, and inclusive team that lives its values. Help shape the future of volunteering at a well-respected and much-loved hospice. Enjoy variety, responsibility, and meaningful human connection every day.
You can find the full job description at the bottom of the vacancy page on our website.

If you have any questions or would like an informal chat about the role, please contact Aaron at

astevens@stpjhospice.org

.

Job Types: Part-time, Permanent

Pay: 11,435.00-11,776.00 per year

Expected hours: 16 per week

Work Location: In person