Job Description

Job information

Post No. POSN003600 - Revenues & Benefits Officer

Six Months Fixed Term Materneity Cover.

The Revenues and Benefits Section administers council tax, housing benefits and other revenue services for the residents of the city.



We are looking for a motivated and capable individual to join our Revenues team on a fixed-term maternity cover basis as a Revenues & Benefits Officer. (The cover will be for a minimum of six months but may be extended if circumstances allow). We are looking to recruit an individual with a positive outlook and a willingness to embrace new technology to join our team and help us to continue to deliver and to improve our service. It is a very busy team and you will be dealing with account amendment requests, customer correspondence as well as assisting with collection of unpaid council tax and business rates.



Ideally candidates will have experience of using ICT systems, knowledge of council tax & business rates as well as excellent customer service skills. Candidates will need to have a good eye for detail, be able to work to deadlines and manage their case load to ensure that performance targets are met.



If you think you have the skills we are looking for we would love to hear from you and in return we will provide a friendly and modern workplace, flexible working hours, and a generous annual leave allowance. This role will initially be based at the Civic Centre however after a period of training there will be scope to work part of the week from home.



If you are interested and want an informal chat about this role please email dominic.lewis@newport.gov.uk



We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English.



Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.



Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.

Our values - Fairness for all, Making a difference, Being responsible, Working together

Ein gwerthoedd - Ein Gwerthoedd, Tegwch i Bawb, Gwneud Gwahaniaeth, Bod yn Gyfrifol, Gweithio gyda'n gilydd