Job Description

About Us



SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world .



Reverse Logistics Coordinator



Leeds / Hybrid - 3 days in the office



We are seeking a proactive and detail-oriented Reverse Logistics Coordinator to oversee and manage the reverse logistics operations across the Nordic region (Denmark, Finland, Norway, and Sweden) . The ideal candidate will be responsible for ensuring efficient handling of product returns, repairs, recycling, and warranty processes while minimizing costs and improving customer satisfaction.

Key Responsibilities:

Coordinate all reverse logistics activities across the Nordic countries, including returns from customers, product recalls, refurbishments, and recycling.



Monitor return flows and ensure timely processing through 3PL providers or internal logistics teams.



Partner with customer service, repair centers, supply chain, and inventory teams to streamline return processes and ensure visibility of returned goods.



Collaborate with key stakeholders to define, implement, and improve return policies and procedures tailored to the regional market.



Manage data entry, system tracking, and documentation for all return transactions in accordance with company policy and local regulations.



Optimize reverse logistics processes to reduce lead times and transportation costs.



Ensure compliance with environmental and legal standards related to electronic waste and returned goods.



Identify process improvement opportunities using analytics and KPIs such as return rate, turnaround time, and cost per return.



Liaise with third-party logistics providers (3PLs) and vendors to resolve operational issues.



Provide regular reporting on reverse logistics performance and present insights to regional and global teams.

Some of what you'll bring:

Experience working with cross-functional and multicultural teams.



Knowledge of sustainability practices in logistics.



Experience within excel, word and reporting



Ability to work independently and manage multiple priorities in a fast-paced environment.



#LI-HYBRID



Our Culture



At SharkNinja, we don't just raise the bar--we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.



What We Offer



We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company--you're part of an outrageously extraordinary community. To gether, we won't just launch products-- we'll disrupt entire markets.



At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

Learn more about us:

Life At SharkNinja

Outrageously Extraordinary

SharkNinja's Candidate Privacy Notice can be found here:

https://www.sharkninja.com/candidate-privacy-notice/

For candidates based in China, please visit:

https://sharkninja.com/candidate-privacy-notice/china/

For candidates based in Vietnam, please visit:

https://www.sharkninja.com/candidate-privacy-notice/vietnam/



We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com