Job Description

About Us

Atom Scientific is a privately owned leading manufacturer of chemicals and diagnostics, offering quality products to various B-C and B-B markets throughout the UK and also worldwide

Our business is going through a pro-longed growth period, and we are seeking to recruit a experienced Sales Administrator to join our vibrant and pro-active team.

The Candidate

Purpose

Reporting to the Head of Marketing, the incoming

Sales Administrator

will have responsibility for all elements of the customer experience from first point of contact, preparing quotations, processing sales orders, answering customer queries and all other elements of day-to-day customer and sales administration.

Skills and Experience Required:

Essential

Minimum of 2-3 years relevant experience Strong customer communication skills Good problem solving skills Strong knowledge of Microsoft Excel/Word Ability to deploy a customer-centric mindset to enhance experience for our customers Ability to work with multiple stakeholders and manage priorities

Desirable

Experience collaborating with technical/logistics/operational teams Some knowledge of Chemical/Scientific/Life Science sector

Personal Attributes

Enjoys change and comfortable working in a rapid growth environment Ability to self-motivate and work independently - track record of leading projects through from conception to delivery A fantastic team player who thrives in an environment where cross-functional engagement and collaboration are crucial to success Commercially savvy, entrepreneurial and willing to take responsibility

Duties and Responsibilities

Dealing with general customer enquiries Processing Orders from customers Preparing Customer Quotes ensuring profit margin targets are met Dealing with customer enquiries Liaising with purchasing and operations to ensure on time delivery of customers' orders Working as part of our tight knit team

What's in it for you

Interesting and rapidly growing market Opportunity to create your own space in our customer service team Receive an additional day of paid holiday on your birthday after your first year Competitive salary (up to 28k PA, depending on experience) Free onsite parking Opportunity for growth and self-development Pension Scheme

Our Values:

Integrity

Always honest, ethical, and transparent in everything we do.

We build trust through our actions and stay true to our principles, while maintaining high standards of professionalism and quality.

Caring

Our commitment to treat everyone with kindness, empathy, and respect.

We actively support one another, and consistently deliver on our promises with passion and determination, producing a positive environment.

Collaboration

Develop together to do our best work and produce exceptional results.

We embrace teamwork, accept responsibility and apply dedication to achieve shared success.

Job Type: Full-time

Pay: 24,420.00-25,000.00 per year

Benefits:

Casual dress Free parking On-site parking
Ability to commute/relocate:

Hyde SK14 4GX: reliably commute or plan to relocate before starting work (required)
Experience:

Customer Service: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person