, we are on a mission to provide continuous innovation in healthcare technology for better clinical and economic outcomes. Our scalable solutions deliver critical patient data across local and remote systems, enabling better-informed decisions, increasing efficiencies, and creating a safer environment for patients.
Role Overview
We are seeking a
Sales Administrator
to join our UK team on a part-time basis. The primary function of this role is to assist with day-to-day sales administration and order fulfilment, supporting the growth and expansion of our UK operations while delivering excellent customer service.
This is a multi-functional role covering all activities related to UK administration, enabling team members to support each other during busy periods and absences.
Key Responsibilities
Work as part of the Sales Administration team to ensure all administrative duties are completed efficiently and accurately.
Process orders and monitor progress from start to finish, including booking, scheduling, arranging deliveries, invoicing, and credits.
Respond to requests for product information, quotations, tender documents, order confirmations, and invoices.
Manage telephone calls, emails, and chats from colleagues and customers professionally and promptly.
Document and follow up on queries in a timely manner.
Monitor and maintain records for managing returns (RGAs).
Identify and resolve customer issues, escalating where necessary.
Support loan stock requests and maintain ERP and CRM systems.
Run, review, and update reports and spreadsheets.
Train and support colleagues, follow existing processes, and assist with new processes.
Collaborate with all departments to provide exceptional customer service.
Qualifications & Skills
Previous administration experience within a customer sales environment.
Strong attention to detail and record-keeping skills.
Excellent verbal and written communication skills.
Proficient in Microsoft Word, Excel, and Outlook; experience with MFG Pro and CRM is an advantage.
Ability to prioritise workload, work independently, and retain information across varied tasks.
Positive, flexible approach and strong relationship-building skills.
Additional language skills (beyond English) are desirable.
What We Offer
A supportive and collaborative team environment.
Opportunities to learn and grow within a global healthcare technology company.
NOTICE TO THIRD PARTY AGENCIES
OSI Systems, Inc. and its subsidiaries (collectively "OSI") does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.
Job Type: Part-time
Pay: 16,000.00-16,300.00 per year
Expected hours: 20 per week
Work authorisation:
United Kingdom (required)
Work Location: In person
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