Approximately 20 hours per week (worked over 5 days)
About Us
Hames Chocolates is a UK-based manufacturer of high-quality chocolates, supplying bespoke and branded confectionery to retailers, hospitality, and corporate clients. We take pride in our craftsmanship, innovation, and excellent customer service.
We're looking for a motivated and organised
Sales Administrator
to join our friendly team on a part-time basis. This role plays an important part in supporting our busy sales office and ensuring our customers receive a first-class experience.
Key Responsibilities
Provide administrative support to the sales team, including preparing quotes, processing orders, and maintaining customer records.
Respond promptly and professionally to customer enquiries by phone and email.
Liaise with production and dispatch teams to ensure customer orders are fulfilled accurately and on time.
Support general office and sales administration as needed.
Skills & Experience
Previous experience in an administrative or sales support role is an advantage.
Good basic maths skills and confidence handling figures (for quotes and order processing).
Competent computer user with good working knowledge of Microsoft Office (Excel, Word, Outlook).
Excellent attention to detail and organisational skills.
Strong communication skills and a friendly, professional manner.
Ability to work independently as well as part of a team.
What We Offer
Permanent, part-time role (approx. 20 hours per week over 5 days).
Friendly and supportive workplace within a growing, family-run business.
Competitive hourly rate.
28 days holiday per year which includes Bank Holidays and 2 weeks at Christmas
Work location is in person
Hourly rate 12.41 per hour
This job description outlines the primary responsibilities of the position but is not exhaustive.
Job Type: Permanent
Pay: 12.41 per hour
Expected hours: 20 per week
Work Location: In person
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