Job Description

Job Title:

Sales and Office Assistant

Location:

Alnwick, Northumberland

Hours:

Part-time or Full-time (occasional weekend work required)

About Us

Northumberland Properties is Northumberland's fastest-growing estate agent, known for our friendly, professional approach and exceptional customer service. We pride ourselves on delivering outstanding results for our clients, and we're looking for a motivated individual to join our dynamic team in Alnwick.

The Role

We are seeking an organised, personable, and proactive Sales and Office Assistant to support the smooth running of our busy office. This varied role is predominantly office-based and combines administrative support, client liaison, sales coordination, sales progression, and basic bookkeeping tasks.

Key Responsibilities

Deliver excellent customer service to clients via phone, email, and in person Manage property listings, prepare marketing materials, and update our website and online portals Coordinate viewings, valuations, and diary management for the sales team Carry out general office administration including compliance, correspondence, and database management Assist with social media updates and marketing campaigns Oversee sales progression, liaising with solicitors, buyers, and sellers to ensure transactions progress quickly and smoothly, resolving potential delays where possible Support the sales process from initial enquiry through to completion Liaise with surveyors, mortgage brokers, and other professionals as required Assist with basic bookkeeping, invoicing, and financial record-keeping

Skills & Experience

Previous experience in estate agency preferred but not essential, full training provided Bookkeeping or financial administration experience advantageous Strong organisational skills and attention to detail Excellent communication and interpersonal skills Confident IT user with knowledge of Microsoft Office and online systems Ability to multitask and work effectively in a fast-paced environment Friendly, professional, and proactive approach to work

What We Offer

Competitive salary and benefits package Flexible hours. Part-time or full-time considered Opportunity to be part of a rapidly growing, forward-thinking estate agency Supportive and welcoming team environment Genuine scope for career progression as the company expands

How to Apply

If you are enthusiastic, organised, and eager to develop your skills in a rewarding role, we'd love to hear from you. Please send your CV and a brief covering letter to Charlie Maling-Dunn at cd@northumberlandproperties.co.uk

Job Types: Full-time, Part-time

Pay: From 23,000.00 per year

Expected hours: 21 - 35 per week

Work Location: In person

Application deadline: 05/09/2025