Job Description

Sales Coach & Performance Manager

Salary: 35,000 basic + bonuses (OTE 50,000+)

Location: Office-based

Company: Family Confident / PrivateSickPay.co.uk

About Us

Family Confident is one of the UK's fastest-growing protection businesses, helping

working families protect their income and financial future.

We operate with a high-performance culture built around discipline, accountability,

and growth. We don't do corporate fluff -- we build winners. Our mission is to

develop elite advisers, strong leaders, and a business that sets the standard in our

market.

The Role

This is a hands-on, front-line leadership role. You will be responsible for coaching

sales advisers to higher performance, driving daily activity, improving conversion,

and building a winning sales culture.

This is not a classroom trainer role. This is for someone who thrives on numbers,

performance, and raising standards.

Key Responsibilities

Coach advisers 1-to-1 and in groups to improve sales performance Run daily and weekly performance reviews and accountability sessions Analyse KPIs (dials, talk time, appointments, conversion, revenue) and take action Conduct call listening, feedback, and structured coaching Support onboarding and ramp-up of new advisers Drive daily standards around activity, professionalism, and attitude Work closely with senior leadership to hit aggressive growth targets Identify underperformance early and implement performance improvement plans

What We're Looking For

Proven background in sales coaching, team leadership, or sales management Strong commercial mindset -- you understand numbers and performance levers Confident, direct communicator who can challenge and motivate High standards and low tolerance for excuses Experience in telesales, financial services, insurance, or contact centre environments preferred ? Someone who leads from the front and sets the tone

What You'll Get

35,000 basic salary Performance-based bonuses (OTE 40,000+) Clear progression as the business scales Influence and ownership in a fast-growing company A driven, high-energy culture focused on results and development The opportunity to build and lead a high-performing sales organisation

Why Join Us

We are building something big. This is a genuine opportunity to grow with a business

that has aggressive expansion plans and a leadership team that backs performance.

If you want an easy ride, this isn't for you.

If you want to build winners and be part of a serious growth journey -- we want to

hear from you.

Job Types: Full-time, Permanent

Pay: 35,000.00-50,000.00 per year

Benefits:

Company events On-site parking
Work Location: In person