Sales Concierge

Leeds, ENG, GB, United Kingdom

Job Description

Sales Concierge (Consolidations Team Member)


Leeds | 25K Basic + Commission | 9am-5pm, Monday-Friday


Join Smile White - The UK's Fastest Growing Dentistry Brand



We're looking for a confident, detail-driven and people-focused

Sales Concierge

to join our growing operations team at

Smile White

.

In this key post-sale role, you'll ensure every new

aligner client

feels fully supported and satisfied, while helping us maintain FCA compliance and collect valuable feedback.

What You'll Be Doing:



Finalise client onboarding and ensure all documentation is complete
Conduct post-sale satisfaction calls and confirm confidence in treatment
Check FCA compliance (training provided)
Collect Trustpilot reviews to showcase our service quality
Identify areas for process improvement and client experience enhancements
Keep clear, accurate CRM records and escalate any compliance concerns

What We're Looking For:



Experience in

customer service, compliance, or sales support

Healthcare or dental background is a

bonus

Strong communicator - clear, calm, and professional Detail-oriented, organised and confident with CRM systems Empathetic, client-first mindset with a high level of integrity

Why Join Smile White?



- Be part of a

high-growth brand

reshaping the dental industry
- Join a supportive, friendly team where your work

makes a real impact


- Ongoing training in compliance, dental care, and client experience

Job Types: Full-time, Permanent

Pay: From 25,000.00 per year

Additional pay:

Commission pay
Benefits:

Employee discount On-site parking
Schedule:

Monday to Friday
Work Location: In person

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Job Detail

  • Job Id
    JD3344009
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Leeds, ENG, GB, United Kingdom
  • Education
    Not mentioned