Join Smile White - The UK's Fastest Growing Dentistry Brand
We're looking for a confident, detail-driven and people-focused
Sales Concierge
to join our growing operations team at
Smile White
.
In this key post-sale role, you'll ensure every new
aligner client
feels fully supported and satisfied, while helping us maintain FCA compliance and collect valuable feedback.
What You'll Be Doing:
Finalise client onboarding and ensure all documentation is complete
Conduct post-sale satisfaction calls and confirm confidence in treatment
Check FCA compliance (training provided)
Collect Trustpilot reviews to showcase our service quality
Identify areas for process improvement and client experience enhancements
Keep clear, accurate CRM records and escalate any compliance concerns
What We're Looking For:
Experience in
customer service, compliance, or sales support
Healthcare or dental background is a
bonus
Strong communicator - clear, calm, and professional
Detail-oriented, organised and confident with CRM systems
Empathetic, client-first mindset with a high level of integrity
Why Join Smile White?
- Be part of a
high-growth brand
reshaping the dental industry
- Join a supportive, friendly team where your work
makes a real impact
- Ongoing training in compliance, dental care, and client experience
Job Types: Full-time, Permanent
Pay: From 25,000.00 per year
Additional pay:
Commission pay
Benefits:
Employee discount
On-site parking
Schedule:
Monday to Friday
Work Location: In person
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