Job Description

Sales Estimator & Installer
? 33,000 per annum
Field-based | Customer-facing role | London
A leading specialist in their field, our client is a well-established, customer-focused business seeking a Sales Estimator & Installer to join their growing team. This is a varied, hands-on role combining field sales, estimation, customer service and technical installation, ideal for someone who enjoys working directly with customers and delivering high-quality results.
The Role
As a Sales Estimator & Installer, you will visit customers in their homes or commercial premises to assess requirements, provide accurate quotations, sell additional services and carry out installations to the highest standard. You will play a key role in ensuring customer satisfaction while working closely with colleagues across the business.
Key Responsibilities
Sales & Customer Service
Visit customer sites to assess jobs and provide accurate pricing and estimates
Actively sell additional products and services (including add-ons and upgrades)
Explain company guarantees, risk policies and terms clearly
Obtain written customer approval where required
Handle customer queries, claims and adjustments professionally
Maintain excellent customer relationships and service standards
Installation & Technical Duties
Deliver and/or install all goods to company standards
Identify fabric types and recommend appropriate cleaning or treatment methods
Identify stains, damage or risks and clearly communicate these to customers
Demonstrate strong knowledge of all products and services
Maintain van, tools, equipment and uniform in excellent condition
Assist with training new employees when required
Administration & Compliance
Accurately complete daily paperwork, invoices and route schedules
Follow check-in and check-out procedures
Ensure compliance with health & safety, vehicle and equipment legislation
Attend sales meetings and training sessions as required
Maintain punctuality, attendance and professional presentation at all times
Skills & Experience Required
Previous experience in sales, estimation, installation or field-based customer service
Industry experience (e.g. dry cleaning, carpet cleaning or similar) advantageous
Outside or field sales experience beneficial
Strong communication and interpersonal skills
Basic maths and strong attention to detail
Ability to work independently while being a strong team player
Professional, well-presented and customer-focused approach
What's on Offer
33,000 salary
Stable, full-time role with a respected business
Varied role combining sales, technical work and customer interaction
Supportive team environment with training provided
Opportunity to develop skills across sales and installation
Apply now for a role where your sales ability, technical skills and customer service expertise will be genuinely valued.
Mandeville is acting as an Employment Agency in relation to this vacancy.

Skills Required