Job Description

Upgrade and Dealer Renewal executive

Warrantywise are one of the fastest growing businesses in the North West, an award-winning warranty firm who continually rank as one of the best businesses in Lancashire. We are looking for a high-performing Upgrade and Dealer Renewal executive to join our ever-growing team, at our prestige office, the Rocket centre in Blackburn.

Warrantywise supply the highest quality extended vehicle warranties for all makes and models to private individuals as well as over 3000 independent dealer groups.

The last 12 months has seen us undergo huge growth that's taken the Warrantywise family from 50 to 140 people, and we plan to continue our rapid expansion during 2025 and beyond.

What does the role involve?

This role would suit someone who can work to a high standard in a fast-paced environment. You will be the main point of contact and you will be providing the customer with the best service possible every step of the way. Your role will entail;

Taking inbound calls from the Lead Generation team. Taking inbound calls and making outbound calls for current leads. Managing call backs and individual workload. Handling and overcoming objections for both Upgrade and Dealer Renewal customers. Hit monthly revenue/ sale targets. Upselling cover where necessary and informing customers of all possible options available. Abiding to GDPR. Exhausting and maximizing leads. Using your initiative when quoting customers for Renewal/Upgrades. Deliver excellent customer service. Working individually and as a team.
Providing you are committed and motivated to your role, you will have the potential to earn great commission with set KPI's.

What we are looking for

At Warrantywise, we are looking for talented individuals who are committed to living our values and delivering an excellent service to our customers.

We need someone energetic and dedicated to the role. As this is a challenging role, we need someone who is motivated to hit KPI's and doesn't let minor setbacks hinder their performance and has the ability to work unsupervised.

Previous sales experience is desirable but not essential.

Full training will be provided.

Benefits

Salary 23,809, OTE upto 40,000 (Uncapped).

22 days holiday plus bank holidays. Company pension. Company supported healthcare (Free eye test, offer Able Futures support service). 30% discount on all warranty products for employees, friends and family. Interest free company loan up to 1000 (After 6 months of service). Excellent working environment. Recommend a friend scheme. Staff incentives. Social events. Progression within the company.

This role is Monday to Friday between 09.00am and 19.00pm and Saturday on a rota basis.

References upon request.

Job Type: Full-time

Pay: 23,809.00-40,000.00 per year

Work Location: In person