Job Description

Your new role
MAIN PURPOSE OF THE JOB:
You will be responsible for securing new home sales and managing the Customer Journey in line with the New Homes Quality code from initial enquiry to property handover.
What youll do:

• Meet and greet Clients on site
• Qualify client requirements and provide demonstrations of the show home
• Assist clients throughout the process with their selections/choices
• Achieve sales targets as set by the Leadership Team
• Secure sales of properties within budget and process all sales administration
• General housekeeping of show home and sales office
• Monitor general presentation of site and report any non-compliance
• Collation and continuous research of competitor sales, re-sale values, market trends and advertising
• Regular progress/update reports to be submitted
• Visitor reporting and sourcing of enquiries
• Monitor survey feedback
• Assist with Site Manager on handover of completed property to client
• Accommodate clients to view the show home out of hours (when necessary)
• Monitor entry dates, conclusion of missives, sales incentive plans and packages
• Observe Health & Safety regulations at all times

What youll need:

• Previous experience within a sales or customer service position
• New build Housing experience
• Flexible approach to working, will include weekend working
• Evidence of working towards and achieving targets
• Strong relationship building skills

Who were looking for:
People are at the heart of everything we do and achieve at Robertson. To fit right into the team youll be friendly and professional; aim for excellence and have positive determination, working collaboratively towards our shared goals; be confident in your decisions and quick to adjust to unexpected challenges; and share our pride in making a real difference.
What's in it for me
The Robertson Way reflects how our strong principles have helped us grow into the thriving, modern organisation we are today. It encompasses our defined organisational purpose, vision and five principles that act as our shared values. We have five guiding principles which are the touchstone for how each of us goes about our business every day.
The postholder will always be expected to demonstrate behaviours aligned to our principles. Working the Robertson Way sets out the types of behaviours that bring our principles to life and are key to our success as a business and as individuals.
We listen
Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.
We are professional
Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.
We take responsibility
Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.
We are determined to succeed
Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.
We are one team
We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.
We also look after our people just as much as we look after our clients, and youll discover dedicated training teams to help keep you up to speed, together with excellent on the job training that will support your professional development.
And on top of a competitive salary and pension, youll be able to make the most of a great benefits package, and local team based rewards depending on your role and wher youre based.
What's in it for you
In return, we offer a wide range of rewards and benefits, including 33 days annual leave, a great pension and valuable life assurance. Whats more, youll also be able to make the most of a range of brilliant extras. These include our Cycle to Work Scheme, discounts at restaurants and cinemas with a Taste Card, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family.
We also have a brilliant smarter working policy. This means many of our office-based people are able to work part of their working week from home, as part of our hybrid model.
When it comes to diversity and inclusion, we see things differently at Robertson. Thats why were working hard to create an environment where everyone can feel welcome, and where we can all be ourselves. We encourage applications from people of all races, ages, genders, religions, sexual orientations and more - so whoever you are, we hope youll see things our way, too.
Apply now